Best Buy Customer Service Representative/Merchandising Representative reviews

3.8

86% would recommend to a friend

(349 total reviews)
avatar

Corie Barry

34% approve of CEO

49% positive business outlook

Customer Service Representative/Merchandising Representative employees have rated Best Buy with 3.8 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Customer Service Representative/Merchandising Representative professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Merchandising Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

349 reviews
4.0
Nov 14, 2024

Decent Job

Recommend
CEO approval
Business Outlook

Pros

Best Buy was great to work at due to great employee benefits.

Cons

My specific Best Buy was rough to work at due to poor management.

4.0
Oct 25, 2024

Good Team

Recommend
CEO approval
Business Outlook

Pros

Team, hours, and fast paced work

Cons

Pay, and lots of walking/standing

Viewing 16 - 18 of 349 Reviews

Glassdoor has 43,476 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.