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      Best Western

      Engaged Employer

      Best Western reviews

      3.4

      52% would recommend to a friend

      (2,359 total reviews)

      Larry Cuculic

      57% approve of CEO

      42% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Culture & values

      3.0

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 11, 2026

      Used to be a good place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary, some now minor flexibility with work-from-home (depending where you live... must live over 50miles away now)

      Cons

      Outdated equipment/technology is difficult to work with, no longer flexible with work-from-home at employees' expense (and this was sprung on us after we were confirmed for more flexibility through year end, and they don't even care it will cost you more to come in or if you have kids to accommodate), no longer employee oriented, no longer any engagement activities, no elevator for the disabled at HQ, benefits aren't very good, and they took away the Coke to be "healthy" but replace it with fake sugar garbage which is way worse. Employee input no longer matters here.

      2.0
      Oct 22, 2025

      Not Good (as of late 2025)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The individual contributors and managers here support you. And nearly everyone is just nice to work with. A breath of fresh air.

      Cons

      The Technology Management organization has become a culture of fear and CYA since new leadership has arrived. It can happen sometimes when there is new leadership but I’ve never seen anything like this. Since salaries here are low, people stay because they like their coworkers and we had a great culture of support and positivity. But now good people are leaving, others are being thrown under the bus, and they’ve started layoffs. Do not work here.

      3.0
      Jun 29, 2021

      Tip your housekeepers

      Housekeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      I took the job to make up some moving money. The people I work with are nice. Many housekeepers are immigrants with kids they want to succeed in this country. It's a job that's easy to get. You learn a lot of Spanish.

      Cons

      It's a really fast paced job, to the point where it's very hard to keep up as a newcomer. Many of the ladies I work with are so quick and skilled though (even though it's considered an unskilled job). I never knew to tip housekeepers, but you (I) really should. It's hard on your body, you have to memorize where every thing goes, what is missing, and constantly calculate your time. It's challenging, don't let the idea of something "not taking skill" fool you, this job takes maybe as much skill as my "skilled job."

      Viewing 37 - 39 of 2,359 Reviews
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      ReviewsBest Western reviews

      Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.