Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Great location and HQ building's exterior is very nice. Generally people are friendly. Its a very professional atmosphere (no casual Fridays here)

Cons

Horrible corporate culture No shareholders or private ownership so no one is accountable No internal advancement opportunities Nepotism, nepotism, nepotism Employees are treated as second class citizens Did I mention nepotism

5.0
Mar 14, 2011

Excellent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the Worlds largest hotel chains

Cons

Nothing at all great place to work

2.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

It's a fairly easy job, being a desk clerk. And provides you with time to catch up on reading or studies. Because afterall, you're basically a secretary. You answer the phone, greet people, and check them in and out. You do deal with comments or complaints. You are also responsible for coffee and breakfast set-up at most Best Westerns I believe.

Cons

The environment isn't that great for a young girl like myself, you do get hit on quite often by men away from their families. But also because a lot of the hotels are owned by relatives, you get stuck with a manager who truly only got the job because he was a relative, that YOU have to train.

Viewing 2341 - 2343 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.