Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 2, 2010
Recommend
CEO approval
Business Outlook

Pros

smaller hotel lax enviornment, fair scheduling, employees and management very friendly.

Cons

not enough business at times, unorganized at times

3.0
Sep 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Customer focused professional environment.Excellent hours! Friendly professional management. Clean professional work place.Friendly helpful management and staff.Close to home.

Cons

Limited room for advancement.Salary is a step above minimum wage.No benefits offered.Antiquated computer reservation system.Lack of structured training program

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

You get a salary You get benefits You get life insurance The 24th and Camelback office is in a good location

Cons

Senior management chooses to treat employees in a way that makes them feel not valued Senior management strongly encourages employees to work at all hours of the day and night Salaried employees have a poor work/life balance Micromanagement is the rule, not the exception Employees are not empowered to do the right thing for the customer/hotel owner/general manager

Viewing 2347 - 2349 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.