BetterUp Coach Operations Associate reviews

3.3

49% would recommend to a friend

(13 total reviews)
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Alexi Robichaux

74% approve of CEO

70% positive business outlook

Reviews by job title

13 reviews
2.0
Nov 29, 2021

Poor pay,

Recommend
CEO approval
Business Outlook

Pros

BetterUp is a great place to work. The diversity and the company culture is applaudable.

Cons

The biggest con is that the company pro rata the hourly pay for coaches. Coaching is run by intelligence and compassion. Whether the session is 30 minutes or 45 minutes, the effort taken by the coach is the same. I feel the contract stating the pay and providing a pro rata pay is not being transparent.

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BetterUp Response
4y
Thank you for your feedback. We are very happy to hear that you’re finding BetterUp a great place to work, especially when it comes to diversity and company culture. We wholeheartedly agree that coaching is run by intelligence and compassion, and we are laser-focused on building the best coach experience we can for our coaches around the world. Our coaching rate is contracted at the hourly rate because our programs offer varied session lengths, and we feel it’s important to compensate coaches for their time accordingly. Our compensation model goes beyond remuneration, completely eliminating the need for overhead costs related to client acquisition and personal marketing, and includes other non-monetary benefits like automated payroll, simplified scheduling, continuing education opportunities, access to luminaries in the field as well as proprietary assessments and tools. Transparency is hugely important to us, and that’s why our compensation structure is explicitly stated in our coaching services agreement. If you have feedback on how we could make our coaching services agreement more clear, we’d love to hear your feedback at support@betterup.co.
1.0
Mar 24, 2021

Loaded down

Recommend
CEO approval
Business Outlook

Pros

Great attitude almost stedfordISH. Always happy attitude

Cons

Stressed due to overload of work in comparison to the pay. Not a balance

4.0
Oct 8, 2020

a wonderful company mission

Recommend
CEO approval
Business Outlook

Pros

smart, interesting colleagues and interesting client projects

Cons

still a little messy growing out of start-up lessons

Viewing 10 - 12 of 13 Reviews

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