BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
5.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been with BetterUp for over 4 years now, and honestly, it's a truly special place to work. When I started, I was focused on operations, but since then I've gotten to try my hand at so many different things - launching products, diving into coaching and behavioral science, and even working on enterprise sales and implementation. The opportunities to grow here have been incredible. What kind of person thrives at BetterUp? If you're ambitious, motivated from within, and enjoy a creative, collaborative environment, you'll probably love it here. The standards are definitely high - no getting around that - but I've come to realize that's actually how I prefer to work. It's this unique mix of high expectations alongside creative freedom that makes this place stand out.

Cons

Of course, it's not all perfect (what workplace is?). Like any fast-paced tech company, there's plenty of ambiguity, tough problems to crack, intense sprint periods where everyone's pushing hard, and yeah, some processes that are holdovers from earlier days that could use updating. But even with the challenges, I've found the work surprisingly sustainable and actually life-giving in many ways. For one thing, the people here are genuinely kind and want to see you succeed. They'll teach you, help you, listen to you - that's not something you find everywhere. The company also builds in real time to recharge - summer break, winter break, holidays, these "Inner Work" days, plus my manager actually encourages me to take more vacation on top of all that. And one of the best perks? BetterUp gives everyone a coach, which has been huge for my growth, not just at work but as a dad and husband too. Weirdly enough, I'm in better physical shape now than I was as a teenager! I've improved my sleep, gotten better at communicating with my spouse, learned to meditate... I could go on. Oh, and after 5 years, there's a five-week sabbatical, plus this amazing opportunity to go on a two-week inner work trip hiking the Camino de Santiago in Spain. Bottom line: BetterUp is unique, challenging, and genuinely enriching. It's not for everyone, but if you're up for pushing yourself while being supported in your whole-person growth, it might be exactly what you're looking for.

5.0
Jan 14, 2025

Growth Trajectory

Recommend
CEO approval
Business Outlook

Pros

Values and Purpose well aligned for client impact

Cons

Startup live with natural ups and downs

5.0
Dec 5, 2024

Great company, culture and product and team members

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BetterUp has an amazing culture and crazy smart employees that work hard to deliver a quality platform experience. The cross-functional teams truly respect and enjoy working together. Diversity and inclusiveness is exceptional and authentic. Pay is great for technology start-up. Benefits and time off are plentiful (paid medical/dental/vision, company-wide shut-down in winter and summer, unlimited PTO, 5 days VTO, 4 inner work days, all holidays off, sabbatical at 5 years, paid parental leave, unlimited coaching via our product). We work hard, but still have work/life balance. Our products are continually improving and we are bringing in massive, multi-year deals with key partners that are truly driving change across organizations. It's exciting! We've recently brought in more experienced executives, which was very much needed in order to mature and grow our company, so I'm optimistic with the slow improvement on the C-level leadership but we still have room to improve. We did experience 2 rounds of layoffs post-COVID in areas where we grew too fast or simply shouldn't have expanded to, which drove a lot of negative reviews but was necessary for the long-term health and direction of the company and put us in positive financial position for future success. Overall, it's an exciting company to work for and has a great culture. Our quarterly internal surveys of employee satisfaction are actually very good, so reviews on here aren't an accurate depiction of current employee satisfaction but do show where leadership made bad calls on expansions that led to layoffs in the past.

Cons

Many teams need more staffing. My team is good about managing expectations of what we can deliver with our low headcount rather the alternative of burning out so we maintain work/life balance. At this stage in our company's growth, it's fine but eventually teams will need to expand if we want to IPO successfully and develop sustainable processes rather than winging it the best we can. The CEO/COO who co-founded the company are great visionaries and salespeople, but they lack experience in growing a business to a more mature stage, so there's a lot of friction with them making "final calls" on things that most experienced leaders wouldn't do when building a profitable, mature company. I'm optimistic recent exec hires can help guide them and give them push back on their decisions to balance their awesome passion with best business practices as we don't need to chase every shiny opportunity and celebrity that wants to collaborate with us in order to fulfill our vision.

Viewing 298 - 300 of 484 Reviews

Glassdoor has 732 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.