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      BetterUp

      Engaged Employer

      BetterUp reviews

      3.2

      48% would recommend to a friend

      (484 total reviews)
      avatar

      Alexi Robichaux

      53% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      484 reviews
      2.0
      Jul 29, 2022

      Shockingly low psychological safety

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission, people, and customers are great.

      Cons

      This was the most confusing onboarding experience I’ve ever had. Days spent sitting on several hours long zoom trainings. Many different systems where training content is held (CENTRALIZE, people!) Not only that, but I’ve found management is completely disconnected. I have no psychological safety with my manager, and I am not the only one who feels this way. It’s just known that he is terrible and no one seems to care. I don’t feel connected to the company. I’m not connected to my manager. And I feel stuck.

      avatar
      BetterUp Response
      3y
      Thank you for taking time to share your thoughts here regarding your time working at BetterUp. We're sorry to hear that you didn’t enjoy your onboarding experience. As of June 2022, we launched a new in-person onboarding program in an effort to foster greater connection now that it’s safer to do so. We’re always iterating on ways to improve our orientation programs, and we’d be grateful if you shared this feedback via your onboarding surveys or with the Orientation Program Managers, since this will help us continually improve the experience for others. With regards to your comments regarding your direct manager, we always want to create an environment where everyone on the team has the psychological safety and support to thrive personally and professionally. We’d love to better understand the details of your experience so we can work together to resolve your negative experiences. Our anonymous employee feedback platform is always available for those who aren’t comfortable with surfacing feedback directly with their managers or HR, but these are the types of experiences we’d really like the opportunity to address, so if you’re comfortable with it, please reach out to your HRBP. We’re always striving to make sure the whole team has a sense of belonging and psychological safety here. - BetterUp HR Team
      5.0
      Jul 4, 2022

      Hard work + personal and professional growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      competitive pay, meaningful mission, and peers that are willing to put in the work to bring BU to the next level.

      Cons

      at the rate BU is scaling there are many problems arising, but none that we can't overcome with the right focus, goals, and mindsets.

      1.0
      Jul 1, 2022

      Amazing concept- Horrid place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission truly profound as are my direct peers Note -they have new hires write on glassdoor in the first week so the things you read on here are not real.

      Cons

      • Bullying of middle management. For me it’s the right thing to bring this up as I watch several peers be bullied and treated unfairly • Unfair treatment. Absolute favoritism and people held to different standards among peers. One thing is expected of one person but not another in the same role. Favoritism • psychologically unsafe place to work. Everyone is uncomfortable and living in fear. When I first started things were incredibly inspiring, now that we are marching towards an IPO all care for employees is out the window. I’ve actually never felt this lack of care as a person at any other organization. It’s keep your head down…do your work, don’t get on someones bad side. No one will go to HR as HR is close to leaders . No one wants to risk speaking up at the cost of there job. I would reach out to several past employees before working here. If I didn’t love the mission I would leave. It’s hard to see peers being treated in my opinion with manipulation and abusive tactics. If I had to do it over I would encourage my company to buy BU but wouldn’t work here.

      avatar
      BetterUp Response
      3y
      We are grateful that you have taken the time to share your feedback with us. Our priority is to cultivate an environment where employees on all teams have the support and direction to thrive, both on a personal and professional level. Your feedback is incredibly concerning to us, as these are counter to our commitment of fostering growth and enablement for everyone on the team. Our open door policy and anonymous feedback mechanisms are always accessible to our team to encourage everyone to candidly share ideas or express concerns to give us an opportunity to improve. We’re committed, as an HR team and as a leadership team, to address these types of concerns with care and speed. In addition, our recurring employee engagement survey and caucus will begin again in August. We look forward to your involvement in the Culture Canvass and Culture Caucuses, since your active participation will be critical for your anonymous feedback to be captured throughout every step of the process. You listed you are still a current employee, and that company mission alignment is important to you. If you are willing to share more details with us, our HR team would be grateful for the opportunity to learn more about where we can improve. Thank you again for your candid feedback, and we hope to hear from you soon. - The BetterUp People Team
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      ReviewsBetterUp reviews

      Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.