BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Feb 3, 2024

Toxic culture and bad leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product that customers genuinely love

Cons

Seemingly never ending culture of toxicity and bad leadership. Useless and utterly powerless HR. Despite several attempts to “re-org”, toxic insecure and incompetent leaders with no people skills still manage to find their way to positions of power. Big shame for what the company sells.

1.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Incredibly smart individual contributors who are supportive of each other.

Cons

BetterUp sells human transformation but undermines their own talent. None of the individuals who have left the organization have become 'better,' but all of them are better off after leaving.

1.0
Jul 28, 2023

Optimistically Heartless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They manage finances well enough to keep profits up and provide coaches with decent supply of clients. Decent training ground for new, inexperienced coaches.

Cons

Disgusting attitude toward customers. Manager remind me of the always smiling Joker from Batman. There were quite a few stories of BetterUp fraudulently charging customers that I've experienced first hand. One of the worst cases I saw was when a customer took advantage of the free coaching session. They showed me the dialogue in confidence, and it was clear that she should never have been charged but they insisted, plunging her into a big debt. Ultimately, it was never resolved and she was going through extreme financial difficulty that ultimate ended up in her becoming homeless and multiple attempts of her taking her life. I make my living from BetterUp so it's been very difficult for me to bring this up, without getting reprimanded by management. But I couldn't hold back any longer so I'm writing this review.

Viewing 433 - 435 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.