BetterUp reviews

3.0

44% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

48% approve of CEO

43% positive business outlook

BetterUp has an employee rating of 3.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BetterUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Jul 17, 2020

A sinking ship in a blue ocean.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outside of the executive team, we have some incredibly smart and amazing people.

Cons

-CEO is EGOtistical and believes he’s the smartest person in the company. He has to go. -Culture: over the last 2 yrs I’ve personally seen our culture do a 180. The executive team likes to sound as if they’re collaborative but all ideas fall on deaf ears due to the dictatorship. -The executive team is constantly changing GTM strategies and COVID-19 has really exposed us. One minute it’s leadership development, the next it’s resilience, D&I. We’re lost. Every single internal call I’ve had the last 4-5 has been one of fear, doubt and uncertainty because my colleagues and I don’t know where we’re headed and wondering if we’ve hit the “iceberg.”

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BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team
2.0
Jul 5, 2020

Look inward when caring about mental health

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, passionate and talented people working on a great mission. Some great company meetings have recently taken place.

Cons

You are expected to "work like a CEO" and it is not a joke. Many people are experiencing continuous burn out cycles and it is ignored. Working through vacations, inner works days and on nights and weekend is commonplace here. There is an unspoken culture that you aren't committed if express your concerns. It appears that BetterUp thinks this is okay behavior because they are a startup running lean and because we have the benefit of having a coach. I honestly believe that top leaders may just be unaware of the damage it's causing on employees' lives and used to working like CEOs themselves. When asked, "would you recommend BetterUp to a friend?" I want to say yes but the reality is if you have a family or needs to met outside of work, this may not be the best place for you. Hopefully it one day will be since people inside care about making this a better place to be.

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BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team
2.0
May 20, 2020

lots of potential but too much ego at top

Recommend
CEO approval
Business Outlook

Pros

our coaches make us great at what we do and providing accessibility to coaching through a mobile app is really cool and has a lot of positive outcomes for organizations and their employees. the mission of improving professionals lives through coaching is why most of us choose to work here. smart and dedicated coworkers who believe the same is a bonus and there is lots of potential

Cons

the downside is there seems to be no clear strategy, morale is low, and the layoffs hurt us. decisions appear ego-driven and transparency depends on whether your in managements circle of friends/family that get shuffled around to different roles, at the cost of others. managers gaslight and undermine employees because they are in over their heads. things have been going downhill since the beginning of this year but there still is potential to be so much better. new management and fresh ideas needed

avatar
BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team
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Glassdoor has 730 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.