BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Jul 17, 2020

A sinking ship in a blue ocean.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outside of the executive team, we have some incredibly smart and amazing people.

Cons

-CEO is EGOtistical and believes he’s the smartest person in the company. He has to go. -Culture: over the last 2 yrs I’ve personally seen our culture do a 180. The executive team likes to sound as if they’re collaborative but all ideas fall on deaf ears due to the dictatorship. -The executive team is constantly changing GTM strategies and COVID-19 has really exposed us. One minute it’s leadership development, the next it’s resilience, D&I. We’re lost. Every single internal call I’ve had the last 4-5 has been one of fear, doubt and uncertainty because my colleagues and I don’t know where we’re headed and wondering if we’ve hit the “iceberg.”

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BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team
1.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Despite being a cult like company, they attract amazing talent (who will leave fairly quickly) but you will get to work with some amazing people, even if only for a brief time. Don't believe me, ask about company tenure in your interview

Cons

The list is endless, check out other one star reviews for the truth. Most 5 star reviews are fake- done to try to bury the truth

1.0
Mar 23, 2023

BetterUp- Sales Organization

Recommend
CEO approval
Business Outlook

Pros

BetterUp is a company with an incredible mission. Coaching truly is transformative and changes peoples lives for the better. The benefits, pay, and “extras” like a learning stipend, fitness reimbursement, incredible parental leave are all huge pro’s of the organization. You get to work with amazing BetterUp coaches (who will be your saving grace!). Unlimited PTO- though you will most likely to still be answering client emails and handling all fires even when you are “OOO”. BetterUp has hired some of the most incredible, interesting, compassionate and intelligent people I've ever met in my life! You will be working with the best of the best in sales people.

Cons

Many reviews have stated this, but the company does not “walk the walk”. Those who ask questions or challenge the status quo end up leaving or being let go. Decisions are made in a way that is truly unclear, and when asking for clarification from higher ups you do not get answers. Multiple individuals were demoted with pay-cuts through company re-orgs with almost no explanation for why this decision was made. The AE quotas are unattainable and frankly seem like irresponsible projections based on how far behind this company is from operational excellence and how there is no consistent sales strategy for their products. Sales people please beware, it seems like a dream company, however the majority of the sales workforce feel constantly gas-lit, burned out, and frankly unhappy. Additionally my sales friends, you could hit your numbers and still be let go due to “performance” by not living a “high impact behavior”- this happened to more than three of my close colleagues. Most of the sales leadership you are reporting to are inexperienced as leaders, good people, but they are hiring “order takers” and “yes” people when it comes to management, not leaders who protect their people. The company is held together by duct tape and I have been shocked at the contractual messes and misinformation that's needed to be cleaned up since joining BetterUp due to lack of managerial oversight and minimal checks and balances throughout our process.

Viewing 58 - 60 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.