BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Nov 17, 2023

BetterDud

Recommend
CEO approval
Business Outlook

Pros

Remote work and many great co-workers.

Cons

Hmmmmmm just go back and read the negative reviews. 99% of them are spot on and not just from current and ex disgruntled employees.

1.0
Jun 29, 2023

I would have given 0 stars if that were an option.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be surrounded by high performers, salary is competitive, Coaches are excellent

Cons

If you are a woman, you may be told not to display your negative reactions. This happened to me, and over 5 other female colleagues in this company. Compared to all-hands meetings where top male leaders go on unhinged, paranoid tirades suggesting that employees take advantage of the company's mission as an excuse to be lazy. If you are an individual contributor, it is likely that you will be asked to cover for your manager's weaponized incompetence. Leaders don't read, or listen, or pay attention. And then they scrutinize with half of the necessary information. You will not be asked if you can take something on, you will be told it is manageable, even if you push back. If you attempt to proactively protect your boundaries to avoid burnout, you will likely be told that you have a "victim mindset". And you may even be told "the rest of your team was able to do it, it's not that hard." Despite the fact that most employees are in a constant state of exhaustion. There is acute burnout, but that is on top of a constant emotional burnout. It is very soul crushing to know that holding firm to a boundary just means that the task will be shopped around to the person with the weakest boundaries. Someone always loses. "Luminaries" like Adam Grant and Brene Brown will be touted as examples for why individual contributors should always seek critical feedback, but the concepts around difference of thought or courage in vulnerability from these same "luminaries" will not come to life in this company. The idea of directly challenging a leader at BetterUp, even a manager, is almost laughable. It's a bit like a cult, really. BetterUp's externally facing brand and mission do not apply to employees or Coaches. Our CEO has said almost exactly that on company calls before. Read anything BetterUp publishes publicly, reverse it, and you have the internal experience.

2.0
Jul 5, 2020

Look inward when caring about mental health

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, passionate and talented people working on a great mission. Some great company meetings have recently taken place.

Cons

You are expected to "work like a CEO" and it is not a joke. Many people are experiencing continuous burn out cycles and it is ignored. Working through vacations, inner works days and on nights and weekend is commonplace here. There is an unspoken culture that you aren't committed if express your concerns. It appears that BetterUp thinks this is okay behavior because they are a startup running lean and because we have the benefit of having a coach. I honestly believe that top leaders may just be unaware of the damage it's causing on employees' lives and used to working like CEOs themselves. When asked, "would you recommend BetterUp to a friend?" I want to say yes but the reality is if you have a family or needs to met outside of work, this may not be the best place for you. Hopefully it one day will be since people inside care about making this a better place to be.

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BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team
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Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.