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      BetterUp

      Engaged Employer

      BetterUp reviews

      3.2

      48% would recommend to a friend

      (484 total reviews)
      avatar

      Alexi Robichaux

      53% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      484 reviews
      1.0
      Jul 29, 2023

      Hours reduced with 3 days notice. Benefits lost.

      Customer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -remote work -great benefits (when I had them before my hours were reduced) -great direct manager

      Cons

      The culture BetterUp tries to promote does not align with what they’re actually doing. My hours got cut with a three day notice. I’m losing benefit coverage for me and my family. It’s disheartening to see that you can’t trust companies out there, even BetterUp - that fooled me into believing I had job security for the first time in my life but they actually treated me worse than other employers before.

      1.0
      Apr 30, 2023

      Bringing your whole self shouldn't be this hard

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits, perks and on-boarding experience. - I really felt like I was part of something special early on and worked with some really exceptional teammates and cross functional partners - people I still maintain friendships with. - As an employee, you will get access to coaching throughout your employment and even for 2 months after you inevitably leave - one of the most valuable perks in my opinion that will help you navigate challenges described below.

      Cons

      A cursory glance through the many honeymoon phase 5-star reviews on glassdoor (yes, our entire new-hire cohort was shamelessly requested to submit these) coupled with discussions with newer AE’s and an exceptional interview process created the illusion of a company that had their act together. I was bamboozled. First, if you’ve ever worked at a fast growing, agile and performance-driven startup sales environment, you’ll find that experience at odds here. This organization is run in the traditional command and control style of leadership. No empowerment, no advocacy for change, and no tolerance for dissent. Gas lighting is a common theme as is “victim mindset” labelling. This stands in stark contrast to their values, “practice imagination” and “extreme ownership!” 

The pressure to perform in sales is no different here than in any SaaS organization. The difference is in GTM execution and lack of sales leadership experience and support, resulting in a loss of psychological safety and, as some of my ex-colleagues confided, impact to mental health. The overall sense of entitlement and arrogance at the leadership level isn’t going to help their IC's close deals and certainly isn't going to help BetterUp capture a category.

      1.0
      Sep 23, 2023

      Keeps getting worse

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Front line leaders are second to none. They care deeply about you and your success.

      Cons

      New sales leadership hires have absolutely missed the mark. They are egotistical and care more about themselves than the success of the team. Executive leadership has made false promises in product development and the ‘Human Transformation Platform’. Betterup is only one to one coaching and nothing more.

      Viewing 73 - 75 of 484 Reviews
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      ReviewsBetterUp reviews

      Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.