BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Jul 29, 2022

Shockingly low psychological safety

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission, people, and customers are great.

Cons

This was the most confusing onboarding experience I’ve ever had. Days spent sitting on several hours long zoom trainings. Many different systems where training content is held (CENTRALIZE, people!) Not only that, but I’ve found management is completely disconnected. I have no psychological safety with my manager, and I am not the only one who feels this way. It’s just known that he is terrible and no one seems to care. I don’t feel connected to the company. I’m not connected to my manager. And I feel stuck.

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BetterUp Response
3y
Thank you for taking time to share your thoughts here regarding your time working at BetterUp. We're sorry to hear that you didn’t enjoy your onboarding experience. As of June 2022, we launched a new in-person onboarding program in an effort to foster greater connection now that it’s safer to do so. We’re always iterating on ways to improve our orientation programs, and we’d be grateful if you shared this feedback via your onboarding surveys or with the Orientation Program Managers, since this will help us continually improve the experience for others. With regards to your comments regarding your direct manager, we always want to create an environment where everyone on the team has the psychological safety and support to thrive personally and professionally. We’d love to better understand the details of your experience so we can work together to resolve your negative experiences. Our anonymous employee feedback platform is always available for those who aren’t comfortable with surfacing feedback directly with their managers or HR, but these are the types of experiences we’d really like the opportunity to address, so if you’re comfortable with it, please reach out to your HRBP. We’re always striving to make sure the whole team has a sense of belonging and psychological safety here. - BetterUp HR Team
1.0
Nov 1, 2021

DO NOT JOIN!

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, branding is great, they help people (clients, not employees)

Cons

Awful, fake culture, clueless sales organization... they do not care about their people - unless you are in the very inner circle that the top leaders chose. They are not honest with employees either - they lie, play games, test/watch/spy on employees...it's pretty nasty underbelly. Upper management has little sales experience and spwmd more time actively trying to get sellers to leave - versus supporting them and driving growth. More than once, leaders and consultants would meet with accounts - and cut out the sales people. If you're a salesperson with experience - steer clear of this organization as the targets, process, and deal timelines are unrealstic. Sales goals are not realistic and rarely achieved, yer they roll out the same playbook over and over, then fire people or nudge them out before stocks are vested.

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BetterUp Response
4y
We take employee feedback seriously and are disappointed to hear that this was your experience in your time here. We have an open door policy for suggestions to address issues as they arise, and an anonymous feedback system in place for teammates who would rather share via that platform. If you would like to share specifics with us, please refer to instructions in your HR Offboarding email on how to connect with a member of the HR Team to share your feedback. We always welcome any opportunity to improve, or work through issues that aren’t aligned with our goal of making BetterUp a great place to work for everyone on our team. - BetterUp HR
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Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.