BetterUp reviews

3.0

44% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

48% approve of CEO

43% positive business outlook

BetterUp has an employee rating of 3.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BetterUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

BetterUp is a life changing product and it is developed by a team that passionately cares.

Cons

Alexi has an approval of 44%. That's the lowest on Glassdoor. That means 56% of employees thinks he sucks. He does. This company hates him and yet he continues to just blame everyone for his inability to lead. I heard he even mocked a recent employee he let go and called her a "basketcase" that needed help after she spent 8 years here. I have worked in tech for the last 7 years and I have never seen a worse CEO. He has completely lost his company at this point and everyone thinks he is a joke.

2.0
Aug 3, 2023

Is BetterUp a Company or a Cult?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great comp packages; above market for most roles + equity, etc. -Remote even before pandemic, can work anywhere -Amazing co-workers, they make a concerted effort to hire really good people that align with culture fit -Inspiring mission with proven positive impact on our end-users and partners

Cons

-CEO Alexi is a typical startup entitled bro who surrounds himself with yes-men from his grad school or consulting days. He clearly enjoys the “idea” of being CEO than actually being a leader. He brags how enlightened he is by spouting inspirational quotes or going on about “stoicism”, etc. in company calls. It can be eye-rolling and cringey when he talks about himself. He spends too much time hanging with celebrities and “thought leaders” than the company or his employees. -Due to over-hiring during the pandemic, a lot of silent layoffs via PIPs going on since late 2022. -You are expected to have a cult-like devotion to the company and its mission, you need a religious zeal for “human transformation” and show it off as much as possible to get ahead in the org. If you don’t, you’ll be pushed aside. This creates a weird corporate culture full of passive aggression, toxic positivity, and over-empathy…no one wants to “rock the boat” or offer differing opinions or ideas. -Work/Life Balance is very poor, expect to work long hours. Meeting-heavy org, a lot of “this could have been an email” here. I’ve worked late nights, over weekends, Inner-Work Days, and even on vacation. You raise any concerns, you’re usually told by managers “this is a startup, deal with it”. The “High-Impact Behaviors” ironically weaponized against you so you work harder and harder until you burnout. -Internal talent development and career planning are de-facto outsourced to your coaches, so you really have to hustle yourself to move up in the org. But internal mobility is usually determined by favoritism and devotion to the mission than skill or experience. Thus, a lot of mid-level managers are poorly equipped to manage effectively and responsibly. -I encourage all prospective employees to research Positive Psychology, it forms the bedrock of the “science” at BU. If you don’t align with it, don’t work here. I also encourage you to look into “Workism”, it is everywhere here thanks to the bizarre company culture.

1.0
Jul 1, 2022

Amazing concept- Horrid place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission truly profound as are my direct peers Note -they have new hires write on glassdoor in the first week so the things you read on here are not real.

Cons

• Bullying of middle management. For me it’s the right thing to bring this up as I watch several peers be bullied and treated unfairly • Unfair treatment. Absolute favoritism and people held to different standards among peers. One thing is expected of one person but not another in the same role. Favoritism • psychologically unsafe place to work. Everyone is uncomfortable and living in fear. When I first started things were incredibly inspiring, now that we are marching towards an IPO all care for employees is out the window. I’ve actually never felt this lack of care as a person at any other organization. It’s keep your head down…do your work, don’t get on someones bad side. No one will go to HR as HR is close to leaders . No one wants to risk speaking up at the cost of there job. I would reach out to several past employees before working here. If I didn’t love the mission I would leave. It’s hard to see peers being treated in my opinion with manipulation and abusive tactics. If I had to do it over I would encourage my company to buy BU but wouldn’t work here.

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BetterUp Response
3y
We are grateful that you have taken the time to share your feedback with us. Our priority is to cultivate an environment where employees on all teams have the support and direction to thrive, both on a personal and professional level. Your feedback is incredibly concerning to us, as these are counter to our commitment of fostering growth and enablement for everyone on the team. Our open door policy and anonymous feedback mechanisms are always accessible to our team to encourage everyone to candidly share ideas or express concerns to give us an opportunity to improve. We’re committed, as an HR team and as a leadership team, to address these types of concerns with care and speed. In addition, our recurring employee engagement survey and caucus will begin again in August. We look forward to your involvement in the Culture Canvass and Culture Caucuses, since your active participation will be critical for your anonymous feedback to be captured throughout every step of the process. You listed you are still a current employee, and that company mission alignment is important to you. If you are willing to share more details with us, our HR team would be grateful for the opportunity to learn more about where we can improve. Thank you again for your candid feedback, and we hope to hear from you soon. - The BetterUp People Team
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Glassdoor has 730 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.