BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Nov 29, 2021

Poor pay,

Recommend
CEO approval
Business Outlook

Pros

BetterUp is a great place to work. The diversity and the company culture is applaudable.

Cons

The biggest con is that the company pro rata the hourly pay for coaches. Coaching is run by intelligence and compassion. Whether the session is 30 minutes or 45 minutes, the effort taken by the coach is the same. I feel the contract stating the pay and providing a pro rata pay is not being transparent.

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BetterUp Response
4y
Thank you for your feedback. We are very happy to hear that you’re finding BetterUp a great place to work, especially when it comes to diversity and company culture. We wholeheartedly agree that coaching is run by intelligence and compassion, and we are laser-focused on building the best coach experience we can for our coaches around the world. Our coaching rate is contracted at the hourly rate because our programs offer varied session lengths, and we feel it’s important to compensate coaches for their time accordingly. Our compensation model goes beyond remuneration, completely eliminating the need for overhead costs related to client acquisition and personal marketing, and includes other non-monetary benefits like automated payroll, simplified scheduling, continuing education opportunities, access to luminaries in the field as well as proprietary assessments and tools. Transparency is hugely important to us, and that’s why our compensation structure is explicitly stated in our coaching services agreement. If you have feedback on how we could make our coaching services agreement more clear, we’d love to hear your feedback at support@betterup.co.
1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- You will likely meet some really smart and nice people who joined the company believing in its mission. Although the high performers don't tend to stick around as soon as they've figured out what's going on. There is a reason their turnover is so high - The mission is compelling and it makes you feel good to work on something that makes people's lives a little better

Cons

Where should I begin? BetterUp is the most chaotic and "culty" place that I've worked at. - Toxic culture from the top. The leadership has completely lost touch for years. The CEO Alexi is a bully and only surrounds himself with "Yes" people. He leads by fear and openly berates or mocks employees. Anyone who disagreed with him got shown the door. Yet he blames everyone else for the problems. You are either part of the "Alexi crew" or you are not. - It is not a tech company. Period. As much as they want you to believe they are, they aren't. They sell a tech-enabled service at its most basic form and failed to innovate for years, despite sitting on a wealth of consumer data. - With all the flashy C-suite titles, VPs, Prince Harry, celebrities and expensive events, you can piece together that this company is only good for marketing and branding, and care more about its brand than building a business that delivers value. - You are likely vastly underpaid because they won't tell you how much your stock options are truly worth. - The product roadmap is a joke. Your job is to translate Alexi's ideas into a believable "roadmap" and sell it to customers before you build a functioning product. That or work on any Alexi's pet project. And it changes every 3 months. P.S. good luck figuring out how much your stock options are worth if you join the company or what the financial outlooks are. :)

Viewing 121 - 123 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.