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      BetterUp

      Engaged Employer

      BetterUp reviews

      3.0

      44% would recommend to a friend

      (484 total reviews)
      avatar

      Alexi Robichaux

      48% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.8

      Senior management

      BetterUp has an employee rating of 3.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BetterUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      2.0
      Jul 28, 2023

      Lots of Potential, but too much Hypocrisy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.) Worked with some of the smartest, dedicated, fun, and passionate people. 2.) Free access to coaching 3.) Incredible mission

      Cons

      1.) Lying to coaches about pay 2.) Focus on “tiny improvements” as opposed to sustainable change, thereby creating work that doesn’t add long-term value 3.) Managers are afraid to challenge executive leadership team. The managers that move up are the ones that don’t challenge the founders. Those that challenge end up leaving the company. 4.) People are expected to work unhealthy hours. People are burned out. 5.) HR has an unethical practice of giving low ratings to top performing employees to push them out, if they disagree with management. 6.) Toxic positivity 7.) Manipulating D&I numbers 8.) Employees afraid to speak up - lack of psychological safety

      1.0
      May 24, 2023

      The Time is Not Now

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, mission & clients Access to coaching

      Cons

      Too good to be true. We are a “performance culture” translates to we will burn you out with changing & competing priorities and create a review cycle that makes it easy to dismiss you & not consider it layoffs (layoffs is triggering descriptor for the founder). Founders & Senior leadership take zero ownership (unless you count when the founder passive aggressively accepts it as “well I’m the CEO so it falls to me BUT….) During 2 years of high times of easy wins with excess budgets from buyers they did not focus on building a sustainable GTM motion so when markets got tough they are left to scramble to figure out how to in fact sell this product in a repeatable fashion. They love the big deal stories but again in no way are repeatable so no learnings are garnered. We are not impressed by these one offs, highlight the work of consistent AEs closing deals (there are not many so this should be easy to coordinate). No sellers or GTM partners should be joining this company right now.

      1.0
      May 19, 2023

      From Toxic Positivity to Just Toxicity

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High performing, smart coworkers - Good people who are trying to move the company forward even in the chaotic environment - Mission - Benefits

      Cons

      - Frenetic, woefully unprepared C-Suite leaders and executives - CEO changes strategy so frequently, nothing can get done - C-Suite tries to get cute with metaphors for the strategy, when what we really need is for them to properly understand the organization and align strategy, change management, and execution to reality - Leaders exhibit our values externally, but are toxic internally. This is a new experience, and shows up amongst leadership and trickles down. Recent example: In a company meeting, one of the founders condescendingly interrupted the CFO. It was demeaning and also insightful because it made it clear that the toxicity we have been experiencing is not only real, it’s coming from the top. - With the frequently changing strategies, people are placed in these new strategic formations with no guidance or clarity, and asked to deliver on half baked nonsensical strategies, then blamed when things do not go smoothly / goals are not met. - Burnout is a way of life. Expect to work more than you have ever worked. The CEO also made this clear in a meeting in December to the entire company. - Promotions: don’t expect one unless you’re part of the good ol boys club. Someone should request that BetterUp publish these numbers - The more tenured employees talk about a company that was fun, collaborative, got stuff done. They say the problem was that people felt they always had to be positive and toxic positivity was the con. Today, it’s just toxic.

      Viewing 22 - 24 of 484 Reviews
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      Glassdoor has 730 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.