Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BetterUp

      Engaged Employer

      BetterUp reviews

      3.2

      48% would recommend to a friend

      (484 total reviews)
      avatar

      Alexi Robichaux

      53% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      484 reviews
      1.0
      Feb 16, 2023

      Inequality of AE's + Burnout Culture = Fool's Errand

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is great and sells well on the West & East coasts, but the Midwest isn't ready and sees the product as fluffy. Coaches can actually help people be more productive and help them find purpose and belonging in life & work. Great benefits, competitive base salary, and the people are great, even though they're under extreme pressure. Great branding.

      Cons

      - Equality, Territory, and Leads: Not all AE's are treated equally. Blatant favoritism of tenured reps makes it very difficult to hit goals when you rarely get an inbound lead. (Most deals that are closed are inbound). No visibility into leads either. - Leaders: Managers, RVP's and VP's are too busy to help you learn a very complex sale. Often told to attend "office hours" or "ask your coach" when you need help. Meetings are consistently moved and frequently run over time. - Burnout culture - Literally everyone here is stressed and worried for their jobs. AE's, AM's, and CSM's. - Micro-management: AE Scorecards were implemented in late 2022 to scare reps away who didn't close a deal in their first 3 months.. Many deals take anywhere from 4 months-18 months to close. - Worst onboarding I've ever experienced. You take a 2 month course where you're basically force-fed the BetterUp Kool-Aid. AE's lose precious time where they could be closing deals, and you're already on the chopping block by the time you're out of onboarding. -Incredibly expensive product. - Claims to be a "Blue Ocean" product, when there are clearly other competitors out there like Ezra, CoachHub, and Soundingboard. - Very odd in person "kickoff" events (called Intensive) where you sit through 3 days of Kool-Aid presentations. 1 social event during the whole week. Take your own advice from the Belonging Report and create more space for people to build trust.

      avatar
      BetterUp Response
      3y
      We appreciate your candor and value your perspective. Please know that we take this feedback to heart, and the negative experiences you mentioned are not reflective of the culture and values that we strive to promote within our company. We believe in making sure that everyone on the team has an opportunity to succeed – every AE is in the rotation to receive unassigned accounts and the details you outlined about quotas and expectations are actually not consistent with what’s been communicated to the team, so thank you for surfacing this – we’ll be sure to take this back and ensure that everyone is clear on what’s expected moving forward. We acknowledge that we’re striving for a high-performing culture. That said, we are also constantly working to improve our training programs and ways that we can better support the team to set you all up for success. -The BetterUp People Team
      4.0
      Feb 16, 2023

      Great Mission. Challenging & Interesting Problems. Not a fit for everyone.

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are looking for mission driven work that has genuine impact on people's personal and professional development then you will love making a contribution to BetterUp. The work is hard but that is a given if you are joining a category creating startup. However, it is also what makes working at BetterUp so rewarding because of how the organization approaches challenges. The challenges lead to growth and are reinforced through defined practices of regular self-reflection & organizational reflection. These and many other practices are built into the culture which helps drive learning and growth. You will be surrounded by very talented, caring, and driven coworkers which in and of itself is an amazing experience. You will feel supported by peers and have amazing opportunties to learn from others.

      Cons

      Mission driven work has an alternative side of burnout. It is difficult in the always performing culture to sustain your passion over long periods of time. Though, BetterUp supports recovery through many benefit (PTO, Coaching, etc.). BetterUp's views on career progression are non-traditional. You may have low control over the direction of your career and instead be encouraged instead to consider the impact you create for BetterUp (over any of your professional goals). This creates a strong team environment and does lead to strong organizational results but it also comes at a professional sacrifice not everyone may be willing to make. If you are looking for defined career paths, clear promotion pathways, or an environment with mature talent development practices than BetterUp may not be the best fit for you.

      5.0
      Feb 15, 2023

      Intense and rewarding

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      smart people, powerful mission. Continued investment in science and innovation.

      Cons

      People hear about the inner work days and get the wrong impression about the company's intensity. Make no mistake.. this is a challenging place to work and not for everyone.

      Viewing 238 - 240 of 484 Reviews
      Related searches: BetterUp jobs | BetterUp salaries | BetterUp benefits | BetterUp interviews
      ReviewsBetterUp reviews

      Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.