BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Feb 15, 2023

Run Away if You're in Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great benefits. BetterUp has world class health, vision, and dental insurance. - Great parental leave benefits. - Access to coaching for employees and a plus one. - An impactful product with a great company mission. - You might get to hear from Prince Harry or Adam Grant because they're part of the company

Cons

- Bad sales leadership. They are constantly changing strategies and targets. - Very little enablement and support. - 50%+ of AEs are not hitting quota and are on PIPs - There is no career path or growth for SDRs. Many of whom have been in seat for 18 months with no career progression and no plans in place to change that - Information is very siloed and an "Elite" few make the decisions without any input from front and middle managers - Little/no inbound leads - Recent performance reviews told us that exceeding expectations is actually hitting 125%+ of goal. (I hit 116% for the last quarter and am only "Meets Expectations") - AEs are expected to produce 40% of their own pipeline, leading to misalignment between SDRs and AEs

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BetterUp Response
3y
Thank you for taking the time to share your experience here and your suggestions for ways we can do better. We take the development of our team incredibly seriously and are committed to providing opportunities for growth. We acknowledge that we have a high-performance culture as we strive to impact as many people with BetterUp as we can. We’ve made investments to support new additions to our team in successfully ramping up – that said, we’re also constantly looking for ways to provide our employees with more tools and resources they need to support our team. Thank you again for your feedback. - The BetterUp People Team
2.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Some really amazing talent at this organization. The coaching is great. Which is a good thing because your coach might be the only person who keeps you sane.

Cons

Mind f+ck. Total disaster. Toxic. Toxic. Toxic. If you want to work somewhere they promise you growth, personal and professional development, “clarity, purpose and passion” but mean none of those things then this is the place for you. Women, pay special attention, the founders will add you to the website (because they want more women on the website) but you will be a pawn in their game. Do not work here. The founders hire people with experience and discredit that experience because it lacks a level of “craftsmanship”. There is a reason successful companies succeed and start-ups scale. But this company believes they can and should do everything in a different and unique way that will have you inventing and reinventing things over and over again. Nothing is ever good enough. Salespeople, please do not work here. There is no respect for your role. The general belief is that the product is so good it should sell itself. And it’s always “wartime” so you’ll need to work the hardest you’ve ever worked in your career.

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BetterUp Response
3y
Thank you for taking the time to share this feedback with us. Please know that we take this very seriously. At BetterUp, we offer a challenging and rewarding work environment, and every person on our team is vitally important to making BetterUp succeed. That’s why we’re always considering ways to improve the level of support and growth we offer to help the team succeed. You noted that you are a former employee. If you feel comfortable, we’d be grateful if you could connect with us directly to talk through your concerns so we can work to do better. - The BetterUp People Team
5.0
Feb 9, 2023

With a little gumption, you can thrive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with BetterUp for a few years and have am grateful for all of the opportunities I've had to learn, stretch and grow. I joined the organization because I am passionate about the mission and felt energized by the prospect of building the ship we are sailing. I love the work I'm doing today. Looking back, I am proud of how I've been able to navigate uncertainty and respond to the evolving needs of the business. I can see how everything I've done has led me to where I am and I feel valued for my strengths. In my tenure, I've had six roles and eight managers and as I look back, I'm proud of the legacy I've left behind. It's incredible to witness our growth, to see projects or temporary roles become entire teams forming to support what was one of many hats I may have been wearing in a prior role.

Cons

Work at BetterUp requires tenacity, resilience and the ability to find clarity within ambiguity. It requires a proactive, self-starter mindset and the ability to pull up from the details. In my tenure, I've had I've worked through moments where I felt super supported and others where I needed to chart a new path or advocate for myself to join a new team or shape a new role for myself. If you feel excited and energized by the flexibility to chart your own path, learn skills you might not have imagined you were capable of and build something from nothing, this is the right place for you. If this makes you uncomfortable, and you're seeking a role that's clearly defined it may not be the right fit.

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Glassdoor has 732 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.