Executive leadership makes decisions that are shortsighted and often seem arbitrary. Morale is in the toilet because everyone from the director level and above (ESPECIALLY senior execs) are so focused on the very short term that they're crippling the ability of the company to function even quarter to quarter. The exec team pats each other on the back when the macroeconomic outlook makes the business look good, and criticizes employees when the macroeconomic outlook makes the business look bad. There's no attempt to steer executive strategy to adapt to changing economic outlook, they prefer to put the screws on the average worker rather than critically reevaluate existing initiatives. Everyone is worried sick about the next round of layoffs, or when the executive team will make another big change impacting quality of life without consulting even senior management. There's almost no trust in executive leadership at this point, and for good reason. Oh, and they pretty badly underpay compared to the rest of the industry as far as data science and analytics goes. They like to say they're a tech company in addition to a retail company but they sure don't act like it.
