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      Beyond, Inc.

      Is this your company?

      Beyond, Inc. reviews

      2.6

      24% would recommend to a friend

      (1,180 total reviews)
      avatar

      Marcus Lemonis

      2% approve of CEO

      17% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      3.0

      Work/Life balance

      2.7

      Compensation and benefits

      2.6

      Culture & values

      2.5

      Career opportunities

      2.1

      Senior management

      Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jul 14, 2017

      Lost what used to set them apart

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people to work with, for the most part. I met some of my best friends here. CEO does try to consider the best interests for his employees, even if it is misinterpreted. Decent benefits. Family mentality (in the beginning).

      Cons

      Family mentality was lost somewhere down the line. Employees (especially CS) became just a number. From my perspective, there was a very poor work/life balance ratio. CS employees are expected to work mandatory OT at a moments notice, sometimes 10-15 hours per week. And good luck trying to even use your earned PTO. Perks/events that used to keep CS agent morale somewhat level slowly dwindled down. For a lot of people, it went from "I love my job" to "Eh. Its just another call center." Their "open door" policy to complaints is absolute BS. Yeah, you can voice a complaint, but don't expect anything to happen or change. At one point, I remember being told CS was warned to NOT voice any concerns- upper management was too busy to hear it. However, I did hear the person responsible for that "rule" was fired after I left, so it may be better. More cliquey than High School. If you didn't fit in with the right group, you were overlooked. Plain and simple. Pay wasn't that great or "competitive." I got an entry level CS job after I left making only 75 cents lower than my PROMOTED position at Overstock.

      avatar
      Beyond, Inc. Response
      8y
      As I wrote above to another person in Customer Care: I apologize for what sounds like a slipshod experience. A new VP of Customer Care has been selected. If you have not heard yet, you will Monday. I think you are going to be quite happy with the choice. There will be nothing slipshod.
      3.0
      Jan 24, 2017

      Okay Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is not skilled and reward people based on like not skill or loyalty. No opportunity for advancement

      Cons

      Micro management, workload is excessive for number of agents.

      Viewing 262 - 264 of 1,180 Reviews
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      ReviewsBeyond, Inc. reviews

      Glassdoor has 1,219 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.