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Beyond

Engaged Employer

Beyond reviews

4.0

81% would recommend to a friend

(96 total reviews)
avatar

Julie Brinkman

82% approve of CEO

77% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Beyond has an employee rating of 4.0 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Beyond employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

96 reviews
1.0
Jun 18, 2025

Former Employee — Customer Executive at Beyond Pricing India — Left in June 2025

Customer experience
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility Initial onboarding was well-organized

Cons

Extremely slow interview process — took nearly a month to complete just a few rounds. Outdated support tools and platforms that are not aligned with current industry standards. Leadership, especially the head of support, expects rigid, robotic processes discouraging innovation or autonomy. Use of AI tools (in 2025!) was viewed as a negative, despite being industry-standard for productivity No feedback, no PIP, no warning just sudden termination during probation, without clarity or professionalism The probation period clearly outlines 30/60/90 day performance reviews, but none of that was followed HR communication during exit was cold and transactional no empathy or flexibility

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Beyond Response
1y
Thank you for your review - and I appreciate the use of AI to craft it! I'll write my response in the old analog way, though. At Beyond, we highly encourage our teams to use the most modern tooling to be more efficient in their daily work and are constantly testing and rolling out new technologies to do so. We also know that Beyond’s customers want and deserve a human touch when they reach out to our support team for help, so you won't ever see us automating that away. We care deeply about our customers' experience with our support team, and by coupling human communication with technologies that accelerate how quickly our team can help, we're able to achieve best-in-class customer satisfaction consistently. Thanks again for your feedback and best of luck in your career journey. -Julie Brinkman, CEO
5.0
May 1, 2025

Great growth opportunity

Senior customer success manager
Recommend
CEO approval
Business Outlook

Pros

It’s been almost 2 years since i joined the company and the learning curve has been great. I started as an associate and over two years i was able get into a senior role. The journey has its challenges but the company and the team support always helps overcome them. Company culture is amazing, Very flexible and inclusive environment.

Cons

Nothing specific that i’ve noticed so far.

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Beyond Response
1y
Thank you so much for your review! It's always been our goal to grow our Beyonders professionally - whether that be in a more senior position or on another team. And I can appreciate there are challenges in being a part of a growing company in an emerging market! I'm so pleased you feel supported, and thank you for all you do for Beyond! -Julie Brinkman, CEO
5.0
Apr 17, 2025

Career with Beyond

Customer/revenue specialist
Recommend
CEO approval
Business Outlook

Pros

Amazing work culture. Transparency across all levels. Top notch learning and development. Work life balance is undoubtedly the best. Such a positive team to work with.

Cons

have not found any so far.

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Beyond Response
1y
Thank you so much for giving us your feedback! As a working mom who also aspires to have a social life, I totally appreciate being in an environment that supports our whole human selves. I'm also so very pleased to hear you've had a great experience with our learning and development programming - it's been a focus to make sure our hybrid teams have everything they need to be successful! I appreciate you being along for our journey! -Julie Brinkman, CEO
Viewing 13 - 15 of 96 Reviews
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Glassdoor has 112 Beyond reviews submitted anonymously by Beyond employees. Read employee reviews and ratings on Glassdoor to decide if Beyond is right for you.