Does Big Yellow Self Storage Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Big Yellow Self Storage Company employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Big Yellow Self Storage Company. This rating has been stable over the past 12 months.

How satisfied are employees working at Big Yellow Self Storage Company?

65% of Big Yellow Self Storage Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Big Yellow Self Storage Company 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Big Yellow Self Storage Company?

Store Manager (47) , Sales Advisor (43) , Assistant Manager (33) , Manager (13) , Assistant Store Manager (11) , Part-time Sales Advisor (9) , Sales Advisor - Full Time (6) , Sales Associate (6) , Sales Assistant (5) , ASM- Assistant Store Manager (4) , Area Manager (4) , Customer Service (3) , Customer Service Representative (3) , Customer Support (3) , Project Manager / Senior Administrative Specialist (3)

What are the pros of working at Big Yellow Self Storage Company according to real employee reviews?

"Great bonus and reward systems in place" ((in 25 reviews)); "some good benefits (e.g day off for your birthday)" ((in 22 reviews)); "Good work life balance and the role is quite varied so it doesn’t get too reparative." ((in 21 reviews)); "Great training and support." ((in 19 reviews)); "Wow scheme was good but people fiddled it a lot." ((in 16 reviews))

What are the cons of working at Big Yellow Self Storage Company according to real employee reviews?

"For the last few years Managers have had the worst pay rises out of the store which is de valuing the role each year." ((in 8 reviews)); "Limited career progression" ((in 6 reviews))

What are the top reviewed Big Yellow Self Storage Company locations?

Washington , Nashville , Columbus , Los Angeles , Manchester , West Simsbury , Seattle

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Big Yellow Self Storage Company

Big Yellow Self Storage Company reviews

3.8

65% would recommend to a friend

(269 total reviews)

James Gibson

90% approve of CEO

70% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.6

Senior management

3.4

Career opportunities

Big Yellow Self Storage Company has an employee rating of 3.8 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Big Yellow Self Storage Company employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

269 reviews

5.0

Feb 26, 2025

Perfect

Sales adviser

Recommend

CEO approval

Business Outlook

Pros

Everything is perfect at this work place

Cons

Nothing is wrong at all

Big Yellow Self Storage Company Response

Thank you for your review! We’re always pleased to receive such positive comments from our employees who are happy working at Big Yellow/Armadillo. All the best Jamie

5.0

Jan 23, 2025

Revew Tolworth site Big Yellow Self Storage comp. from January 2023 up to October 2023.

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

When I worked at Big Yellow, the line manager was very kind and helpful. He gave me a lot of lessons, helped me gain confidence, build my communication skills, and also learn how to make the UK office environment look. Not only taught me at work he also helped me to gain further experience from their head office by my qualification at that time recently finished my bookkeeping level 3 and sent me work as a finance assistant. Furthermore, the staff were so nice and collaborated when I worked there.

Cons

At Big Yellow I couldn't see any negative side when I worked there for 9 months.

Big Yellow Self Storage Company Response

Thank you for your review and its lovely to hear such positive comments on your experience. We will pass your feedback onto the line manager in Tolworth and we wish you all the best in your new role. All the best Jamie

4.0

Jan 20, 2025

It’s ok

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Interactinng and helping different people every day.

Cons

It’s a sales company at the end of the day.

Big Yellow Self Storage Company Response

Thank you for your review and we are really pleased enjoyed your time at Big Yellow/Armadillo. We wish you all the best Jamie

Viewing 13 - 15 of 269 Reviews

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Jobs at Big Yellow Self Storage Company

General Assistant - Part Time

Sales Advisor - Full Time

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Ratings by demographic groups

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Perfect

Revew Tolworth site Big Yellow Self Storage comp. from January 2023 up to October 2023.

It’s ok

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