Question 1

Does BigCommerce pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at BigCommerce?

Accepted Answer

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at BigCommerce?

Accepted Answer

Technical Support Representative (19), Software Engineer (17), Technical Support Ninja (13), Senior Software Engineer (10), Marketing (9), Sales Development Representative (SDR) (9), Account Executive (8), Customer Success Manager (8), Manager (8), Technical Support (7), Sales (6), Tech Support Representative (6), Product Support Engineer (5), Technical Support Specialist (5), Customer Success Manager (CSM) (4)

Question 4

What are the pros of working at BigCommerce according to real employee reviews?

Accepted Answer

"Great people with a desire to strategize and scale as BC continues to grow." ((in 81 reviews)); "Great benefits" ((in 30 reviews)); "The majority of the team is great." ((in 26 reviews)); "Good pay" ((in 24 reviews)); "Good work life balance if you push for it" ((in 22 reviews))

Question 5

What are the cons of working at BigCommerce according to real employee reviews?

Accepted Answer

"6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 17 reviews)); "No direction and continuous layoffs.If you are looking of such an environment then go ahead and join this company!!" ((in 16 reviews)); "No 401k match (although they may now)" ((in 10 reviews)); "Lack of communication and clear expectations." ((in 7 reviews)); "The CEO and CTO have done nothing to look into the comments about unfair treatments and discriminations that was provided in the various "culture survey" and 360 reviews." ((in 5 reviews))

Question 6

What are employees saying about BigCommerce layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

Question 7

What are the top reviewed BigCommerce locations?

Accepted Answer

Austin, San Francisco, Charlotte, Dallas, Texas City, Cleveland, Los Angeles, Miami

BigCommerce

BigCommerce reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to work

Good company, great people

Big

Top companies for "Compensation and Benefits" near you

BigCommerce reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

BigCommerce reviews FAQs