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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Dec 15, 2015

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

Work with an awesome team – The people I worked with at Bigcommerce were smart, dedicated, supportive, honest people. They were experts in their fields and during the 3.5 years I was there taught me so much about being an engineer, working in a distributed team. Many of the people I worked with have become lifelong friends. Become an expert – You'll be given an opportunity to become an expert in whatever area you work. You'll be held to a high standard, expected to know a lot and learn quickly, but will be rewarded with interesting problems and, if you're anything like me, will be challenged and forced to grow as an engineer. Work on interesting problems – Bigcommerce still has a large legacy codebase. You'll learn about refactoring a legacy codebase into smaller services (a skill that I expect will be useful wherever I go). You'll learn about how to make changes in an ecosystem with 100,000 merchants who rely on the existing behaviour. You'll encounter the most bizarre edge cases that only come from having a system used by millions of users. It's a great combination of challenge, excitement and, sometimes, LOLs. Get promoted because you deserve it – I've never noticed any nepotism at Bigcommerce. In the engineering team, people have been universally promoted because of their ability to do the new job and as a recognition of the work they've already been doing. The management team are not stingy with pay rises (when warranted) and promotions and are genuinely dedicated to helping each team member achieve what he or she wants.

Cons

I left the company not because it was no longer a great place to work, but because I wanted to try my hand at more things without as much of a safety net. Bigcommerce is a large company (I believe the engineering team is in excess of 100) and so affords more interesting problems to work on, more smart people from whom to learn but this comes with less opportunity to make mistakes, to try your hand at something entirely new (for example, they would be foolish to allow me to run their production database infrastructure, but I'd still love to have a crack) and to make decisions. Having said this, I happily recommend this as a great place to work. It will move your career forward in leaps and bounds and you'll have a blast while it's happening.

2.0
Nov 4, 2015

best job to worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Lunch, Open Vacation, job security if you are in good-old-boy club

Cons

Has gone from best place to work to the worst in a span of 2 years. Engineering management has too many large egos pretending to be humble. If you are a low level engineer with great ideas that don't fall within the broader company skill set then good luck. Your ideas will not really be considered. Free lunch for only some departments and not others?

avatar
BigCommerce Response
10y
We embrace ideas from every engineer across our global team. One example of this is our multi-day Hackathons which we hold every 6 months. These events are not just for fun; they help steer our technology direction. Our Hackathons provide an outlet for employees to build projects from their own creativity and present them to the broader team. We’ve already incorporated multiple Hackathon projects into our roadmap, with more to come. Some examples of the technology decisions we’re making include the responsible adoption of public cloud services, decomposing our core app into independent services, and embracing the use of Open Source software. These choices will enable us to deliver better software and services with higher quality. We’re making these decisions based on experience and the context of industry best practices.
5.0
Oct 31, 2015
Recommend
CEO approval
Business Outlook

Pros

- Collaborative work environment with very friendly, driven colleagues - Great company growth potential - Promotes often from within - Awesome perks, office environment and open vacation policy

Cons

- As a result of fast growth, sometimes the tools available are under powered for the tasks at hand - Business processes are still being developed, so the lack of structure or alignment between departments can make certain tasks challenging

Viewing 406 - 408 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.