Does BigCommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at BigCommerce?

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

What are the pros of working at BigCommerce according to real employee reviews?

"Great people with a desire to strategize and scale as BC continues to grow." ((in 79 reviews)); "Great benefits" ((in 30 reviews)); "Great company to work for with competitive pay" ((in 27 reviews)); "The majority of the team is great." ((in 25 reviews)); "Great work/life balance" ((in 22 reviews))

What are the cons of working at BigCommerce according to real employee reviews?

"Massive layoffs twice every year." ((in 18 reviews)); "6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 16 reviews)); "No 401k match and average alternative benefits." ((in 11 reviews)); "Weird company structure full of nepotism." ((in 7 reviews)); "Lack of communication and clear expectations." ((in 7 reviews))

What are employees saying about BigCommerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

What are the top reviewed BigCommerce locations?

Austin , San Francisco , Charlotte , Dallas , Texas City , Cleveland , Los Angeles , Miami

Skip to content Skip to footer

Notifications

BigCommerce

Now known as Commerce

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)

Travis Hess

46% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

5.0

Sep 1, 2016

Seriously one of Australia's best places to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Formally recognized now as a GPTW Top workplace and it's TRUE, it's a really great place to work. * Hard working and dedicated people who work on a common dream to empower entrepreneur, inventors and business saavy minds to share their ideas and make their dreams a reality * Managers and HR genuinely listen and care about the people * Execs are Open and Honest, not afraid to address even the ugly questions

Cons

* Really have to think here... Not sure.. Nothing is perfect but I appreciate how BigCommerce is willing to listen, learn and evolve to make things better.

5.0

Jul 31, 2025

Best work culture

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

Great work culture Great benefits opportunities for growth and development

Cons

Nothing that I have experienced so far

3.0

May 22, 2025

Not bad as a grindstone

Tier 2 technical support

Recommend

CEO approval

Business Outlook

Pros

Good people at the IC level, Working remote is great.

Cons

Repeated layoffs every year for the last 3. Benefits and flexibiliity both fairly lacking.

BigCommerce Response

Thank you for taking the time to provide feedback. In order from us to learn more about your experience and how we can improve, please feel free to reach out to your HRBP.

Viewing 409 - 411 of 479 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits