Does BigCommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at BigCommerce?

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

What are the pros of working at BigCommerce according to real employee reviews?

"Great people with a desire to strategize and scale as BC continues to grow." ((in 80 reviews)); "Great benefits" ((in 31 reviews)); "Great company to work for with competitive pay" ((in 27 reviews)); "Great work/life balance" ((in 23 reviews)); "Career growth & opportunity" ((in 13 reviews))

What are the cons of working at BigCommerce according to real employee reviews?

"No direction and continuous layoffs.If you are looking of such an environment then go ahead and join this company!!" ((in 18 reviews)); "6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 16 reviews)); "No 401k match (although they may now)" ((in 10 reviews)); "Weird company structure full of nepotism." ((in 7 reviews)); "Lack of communication and clear expectations." ((in 7 reviews))

What are employees saying about BigCommerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

What are the top reviewed BigCommerce locations?

Austin , San Francisco , Charlotte , Dallas , Texas City , Cleveland , Los Angeles , Miami

Skip to content Skip to footer

Notifications

BigCommerce

Now known as Commerce

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)

Travis Hess

46% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

4.0

Mar 3, 2015

Good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, beautiful work space and amazing benefits such as unlimited vacation. Focus on personal growth which makes this a great place to start your career.

Cons

Fast paced work environment can make for long hours and a tough work life balance. Large gaps between pay raises and/or promotions.

5.0

Feb 11, 2015

Fast pace, smart caring team, and lots of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You'll work hard, but the payoffs are many. The company is growing really fast, all employees are shareholders, leaders do a good job of communicating our roadmap, and there are a lot of opportunities for advancement. The benefits are great and management allows flexibility (work from home, extended time off) when business needs allow for it. More than anything though, I'm here for the team. Those around me genuinely care about each other and their work product. They are smart, driven, and want to do an excellent job not just to benefit themselves and the company, but to lift up our clients and their own team members.

Cons

The company is driving hard and moving fast towards big goals. While this can be exciting and offer rewarding challenges, sometimes it can be stressful and chaotic.

4.0

Jan 8, 2015

Great people, overall are really trying to make it good but sometimes questionable leadership and lose sight

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are overall pretty amazing, motivated, positive, fun to be around. A leading industry which is exciting to be at the forefront of, a great opportunity to learn and grow skillset re:internet/web technology. Nice office with start-up culture perks like ping-pong, snacks,lunches,etc. Most people care a whole lot about culture and the clients, at least at lower levels. Competitive healthcare and PTO offerings.

Cons

Questionable leadership promotion and hiring decisions at times which creates a very negative impact. Lack of career pathing and promotions are typically minimal in terms of compensation increase. Change is inevitable/OK but sometimes is not logical. Supposed to smile and "roll with change" even if it does not benefit the employees. Long hours to hit goals, work-life balance can be a challenge.

Viewing 442 - 444 of 479 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at BigCommerce