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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      5.0
      Feb 13, 2025

      Great Company to work for... until the layoffs

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an awesome company to work for, they definitely tried to promote within.

      Cons

      After new CEO and 2-3 layoffs it's not the same

      avatar
      BigCommerce Response
      1y
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com.
      4.0
      Nov 11, 2024

      Really Great People

      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the atmosphere and people working here. If you are looking for a progressive, inclusive, and generally down-to-earth place to work, this is it. The benefits, including flexible PTO, WFH remote options, and great healthcare are such a plus. I always had good interactions with people outside my team. The pay as well is in range and sometimes a little more than what is traditionally offered for my role. Super great work/life balance as well.

      Cons

      The biggest downside is the constant upheaval of company direction based on poor earnings year after year. I was laid off during my third year of working for them, and every year they did a round of layoffs, getting rid of 8-10% of employees. After layoffs, there'd be lots of process change, focus change, and it was hard to know which points-of-contact had stayed with the company. Don't commit to this company and expect any sort of stability. While you'll be supported during your time there, I expect future yearly layoffs along with all of the rapid changes that happen after.

      avatar
      BigCommerce Response
      1y
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com.
      3.0
      Nov 10, 2024

      Very demanding

      Tier ii technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management communicates well and is supportive in terms of working knowledge of the platform.

      Cons

      Not a place to work for parents. There is little flexibility and the assigned schedules are random. You have to be extremely punctual down to the second when taking breaks and lunch. No background noise is tolerated so if you are an expecting mother you will need to plan for childcare after birth.

      avatar
      BigCommerce Response
      1y
      Thank you for taking the time to provide feedback. We’d like to learn more about your experience and how we can improve! Please email us at ta@bigcommerce.com if you have any further feedback.
      Viewing 148 - 150 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.