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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The majority of the team is great. The collaboration and support from peers make it feel like a real team. The vacation policy is great, and some of the leaders are awesome.

Cons

It doesn't seem like leadership is concerned with employee satisfaction or helping their subordinates grow their careers. If you are in with the right leaders, you will get every opportunity for exposure and projects to gain experience. If you are not, it's better to start looking for roles elsewhere.

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BigCommerce Response
2y
Thank you for taking the time to provide feedback, we appreciate your input! If you have any further feedback to share please email us at ta@bigcommerce.com.
4.0
Feb 17, 2024

Great Place to Grow!

Recommend
CEO approval
Business Outlook

Pros

Co. really focuses on internal promotion, lots of folks leave and then come back, people have a willingness to collab across org.s

Cons

Not a whole lot of transparency from the c suite....a lot of "what does that person do exactly" and titles that almost seem made up. It is great they promote from within but a lot of folks have been there for years and you realize they dont really contribute all that much, they just got the job bc they have been in the seat the longest.

avatar
BigCommerce Response
2y
Thank you for taking the time to provide feedback, we appreciate your input! If you have any further feedback to share please email us at ta@bigcommerce.com.
3.0
Dec 29, 2023

Review on BC

Recommend
CEO approval
Business Outlook

Pros

Remote first work environment, great people

Cons

Disconnect between leadership and day to day staff

Viewing 151 - 153 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.