Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (146) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"Flexibility within workplace and ability to work from home" ((in 46 reviews)); "Great people and quite accommodating" ((in 34 reviews)); "Bill Gosling has good training" ((in 28 reviews)); "It's a good work environment" ((in 19 reviews)); "Good colleagues and team members" ((in 18 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 42 reviews)); "And poor management!" ((in 36 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 32 reviews)); "Low salary and low growth" ((in 29 reviews)); "Experience can depend heavily on the direct manager or team lead." ((in 15 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

Bill Gosling Outsourcing reviews

2.9

50% would recommend to a friend

(719 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews

1.0

Jun 26, 2026

Recruitment process lags behind industry standards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a lot to be honest

Cons

As a potential employee I have to say their recruitment process falls way behind industry standard! If you are looking for a seamless quick process think again. Not a good look for a company!

3.0

Jun 24, 2026

Great colleagues, but strict break monitoring

Collections agent

Recommend

CEO approval

Business Outlook

Pros

some of the people that work there are the best people I've ever met

Cons

bathroom breaks were monitored daily and could not use more than 7 minutes of time away from desk for a entire work day

5.0

Jun 24, 2026

great place to work, great culture

Bilingual collections agent

Recommend

CEO approval

Business Outlook

Pros

great place to work, great culture

Cons

None for now, since I am still new in the company. But I look forward to maximizing this experience and providing value to the company and to customers.

Viewing 1 - 3 of 719 Reviews

Jobs at Bill Gosling Outsourcing

Onsite & Hybrid Call Center Agents

Customer Service Representative Agents

Bilingual Collection Agent (English/Spanish Required)

Collections and Recovery Specialist

Vice President, Practice Head, Auto (Sales /Account Management)