Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 71 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 51 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 23 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 14 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "The leadership's unwillingness to address this toxic behavior left many team members feeling demoralized and undervalued." ((in 5 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

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Billtrust

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

1.0

Sep 23, 2025

Non Paying, Toxic Environment with No work life balance

Sales executive

Recommend

CEO approval

Business Outlook

Pros

High Base salary and that's the ONLY Pro

Cons

Less than 10% hitting quota "unlimited pto" is a joke. Managers will call you day and night, weekend and weekdays, and on pto. Chat GPT described my managers communication style as " Directive and Top down - pessimistic and critical - micromanaging and distrusting - gas lighting tendencies- low emotional intelligence.

3.0

Sep 22, 2025

Lots of changes

Account development representative

Recommend

CEO approval

Business Outlook

Pros

Good product, collaborative sales team

Cons

Expensive products, tough sell at time

1.0

Aug 16, 2025

Circling the drain. Don't leave a job for this.

Sales

Recommend

CEO approval

Business Outlook

Pros

Base salary, unlimited PTO if granted, ok health benefits, remote first environment

Cons

Do Not Believe the Recruiters! Leadership poor at nearly all levels. Any good managers pushed out due to not willing to carry water for the toxic legacy mgmt. Way too many positions at the VP and above level. Fear/shame based motivation sales tactics. No inbound demand gen. Marketing team is clueless. Old product with tons of bad code. Predatory pricing practices. High performance sales people with no values promoted to sales leadership. Favoritism toward legacy reps and a revolving door of new reps either pushed out or quit after 5 months. Billtrust has not cared about it's people or it's customers since it's PE acquisition in 2022. Entire C Suite has been fired in 1st half 2025. Some C Suite replacements already turned over. Almost no one any where near their quota. Sales results in the tank. Everyone who wants to buy Billtrust has bought it or will buy it from about 1/3 of the sales team they currently have.

Viewing 46 - 48 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Account Manager (Enterprise)