Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 70 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 59 reviews)); "Good benefits, the on" ((in 23 reviews)); "The work life balance is great!" ((in 22 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 12 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "The leadership's unwillingness to address this toxic behavior left many team members feeling demoralized and undervalued." ((in 5 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (402 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

1.0

Oct 30, 2024

Toxic Culture with Zero Support or Accountability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work Nice office in NJ Solid Customer Success team

Cons

Boys club Lack of support and training

3.0

Oct 15, 2024

Chaotic times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at Billtrust are very smart and knowledgeable. Genuinely good people.

Cons

Unfortunately, leaders do not allow the people at Billtrust to be the subject matter experts.

2.0

Oct 14, 2024

Great CEO, horrible managers

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Love the CEO, the team is great to work with as far as the solutions consultants, ADR's, etc. Good benefits for the most part.

Cons

My specific manager was incredibly toxic and manipulative. If it wasn't for him, I would probably still be there. It got so bad I had to leave. The company shifted gears so now you have sales either calling on all net new or all expansion sion and the hunter role is a joke. They aren't getting new customers and just keep raising their pricing. I have never worked for such a toxic company and I've had a few. It was really just unfortunate because during the interview process I was so excited for this company but 8 interviews should've been the red flag.

Viewing 88 - 90 of 402 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Billtrust reviews

Company ratings over time

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Reviews by job title

Toxic Culture with Zero Support or Accountability

Chaotic times

Great CEO, horrible managers

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