Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
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Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
1.0
Aug 25, 2023

Buyer Beware!

Recommend
CEO approval
Business Outlook

Pros

Although the managers let you feel the stress from up top, you’d really have to mess up to get put on a PIP or get fired.

Cons

There are many For starters, the pay is not up to par with other ADR positions. There are discrepancies amongst who can do well. Some ADRs have customers that boost their numbers, other territories have way more inbounds, and there are clearly favorites on the team. They will promise you a promotion within a year of starting, which couldn’t be further from the truth. It’s a good place to learn the tech industry but you probably won’t make it big here.

3.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing corporate culture that extended to all employees on all levels.

Cons

No room for growth, nearly non-existent training, low pay

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Billtrust Response
3y
Thank you for your feedback. It is important for us to hear what we’re doing well and what we need to improve. We are thrilled to hear that you think our corporate culture is amazing – we think so, too! We pride ourselves on being a company that is committed to putting our employees first. Currently, we have Career Central, our portal to help navigate your career, a mentorship program, annual Leadership Summit, LinkedIn learning, sales training and customer education courses to help employees get the resources they need to advance their skills and career. Additionally, we have a semi-annual compensation review cycle to ensure that we are offering market competitive and internally equitable pay across all positions and diverse populations. To further evolve our training programs, we are planning a rigorous growth and development calendar which includes an enhanced onboarding experience, career planning resources, keynote speakers throughout the year, and two new training programs that are in development. I hope that you participate. If you are interested in learning more or have any suggestions, we would like to hear from you. Please feel free to contact Chris Nicholl.
Viewing 106 - 108 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.