Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
4.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The Good -Salary/Benefits, if you're from a non tech company they're most likely better, if you work at a different tech company they're probably same or worse. There's many benefits though -Unlimited PTO, you can take off whatever time you need/want as long as you're on top of your work -Remote work, pretty awesome, no more commute, easier to concentrate/get things done -Excellent managers, there are a lot of fantastic managers/leaders who will advocate for you and your career -Coworkers, lots of smart interesting people that are fun to work with -Growth opportunities, personally I was promoted twice -Good product

Cons

The Bad and the Ugly - The product is good but innovation seems to have slowed down. The product organization does not seem to take our feedback either which is not a good sign for the future -Lot of changes, some I see I value in, some I don't -Stress, this is not uniform. There are some teams that are overworked while others seem to be cruising - Some managers seem to make everything that is wrong someone else's fault All in all, the good still outweighs the bad/ugly.

4.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- love my team -get to work with some very intelligent people who know their craft very well -everyone is nice -work from home

Cons

-way too many cooks and middle managers in the kitchen - too much workload, not hiring fast enough -approvals take forever in terms of direction and also getting necessary tools/software to do your job -low to no visibility or transparency from management meetings. You are expected to follow.

1.0
Sep 8, 2023

New Company

Recommend
CEO approval
Business Outlook

Pros

Payments capability, good products and systems

Cons

Toxic culture, micro management, sinking ship with high turnover rate

Viewing 172 - 174 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.