Billtrust reviews

3.5

61% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

At Billtrust, I’ve found a truly energizing environment thanks to new leadership that’s both visionary and incredibly competent. The senior leadership team is among the best I’ve worked with, and I’m learning constantly from them. Being part of an AI-first organization, we’re at the forefront of AI integration, and that’s both exciting and a huge growth opportunity for me. The culture is filled with great people who are genuinely passionate about the product. Overall, this is a once-in-a-lifetime transformational opportunity, and even with the hard work, I’m thrilled to be building the future alongside top-tier professionals.

Cons

One challenge at Billtrust is the sheer number of priorities happening all at once, which creates a high workload. It’s not uncommon to have very early mornings and late nights. While I personally find the work meaningful and exciting, this pace might not be for everyone. Additionally, the company is ambitious and eager to move quickly, which means a constant drive to meet aggressive goals—something that may feel intense for some.

5.0
Apr 27, 2026

Real momentum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The energy here has genuinely shifted. Leadership is making bold moves to modernize how the company operates, invest in the right talent, and get serious about where the market is heading. If you're someone who thrives in a dynamic environment and wants to be part of building something rather than maintaining the status quo, the timing to join Billtrust is really good right now.

Cons

Transitions come with some ambiguity and this one is no exception. Priorities are still crystallizing in some areas, and not every process has caught up to where the company is heading. If you need everything buttoned up and perfectly defined, it might feel uncomfortable at times.

5.0
Apr 27, 2026

Innovative culture with real AI integration and growth potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at companies that put "innovation" in their values deck and then made you submit expense reports by fax. Billtrust is not that company. The thing that genuinely surprised me is how much the org leans into AI as a real work tool, not a buzzword. I've seen it show up in how we approach internal processes, how teams solve problems, and how leadership talks about where the business is going. It doesn't feel performative. It feels like people here actually believe it's changing how work gets done, and they're building for that. The product itself is B2B fintech, which sounds boring until you realize the scale of what's being automated and the complexity of the payment workflows involved. There's real technical substance here. On the culture side, it's a smaller company so you're not invisible. Work actually gets attributed to the people doing it. Managers are generally accessible and the ELT is visible in a way I haven't experienced at larger orgs.

Cons

It's a growth-stage company, so some processes are still being built. If you need everything figured out on day one, this might frustrate you. If you like building, it's actually a draw.

Viewing 16 - 18 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.