Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
5.0
Jun 9, 2023

Headed in the Right Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Billtrust has been a great place to work. I've received nothing but support from senior management since I started, and the culture is the best I've ever experienced. Although there have been a lot of changes -- especially recently -- I've never worked anywhere that wasn't constantly evolving. The work-from-anywhere environment is just right for me. Great products, great people. The expansion into Europe is exciting!

Cons

There has been a lot of executive turnover, especially post-acquisition. That being said, we've brought on a lot of great expertise, as we continue to up our game.

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Billtrust Response
3y
We love hearing that the Billtrust culture is the best you’ve experienced! We think it’s pretty great, too. Your feedback is much appreciated, and we certainly recognize the importance of transparency. Through our internal newsletter, monthly town halls and quarterly financial updates, we look to continue providing the information you are interested in and encourage you to always reach out with additional ideas and questions.
5.0
Jun 2, 2023

Title

Recommend
CEO approval
Business Outlook

Pros

Billtrust values are really put first, 'family first' value, open PTO, Summer Fridays, and most employees are 100% remote. The group of individuals I work with is exceptional. Everyone with the motivation and hunger to contribute can do so without feeling pressured or alienated if they can't contribute. There is a huge sense of TEAM SUCCESS and nothing is more valued than feeling apart of everything that matters in Billtrust.

Cons

Sometimes communication from leadership can feel like smoke and mirrors and it is understood that not all information can roll down but it does change the temperature of the employee views of the company when it feels shady.

5.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Billtrust has a lot of talented employees. There is a great culture and camaraderie if you choose to immerse yourself in it. Offer remote work and open PTO.

Cons

Like any company it has had growing pains. We are in it to improve and be the best at what we do/offer.

Viewing 196 - 198 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.