Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Birch Communications

Acquired by Fusion Connect

Is this your company?

Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Ratings by category

4.0

Diversity & inclusion

2.8

Work/Life balance

2.5

Compensation and benefits

2.3

Culture & values

2.2

Career opportunities

2.1

Senior management

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

177 reviews
1.0
Dec 17, 2014

The only benefit is the group I work with

Account executive
Recommend
CEO approval
Business Outlook

Pros

Freedom to plan your day and run your own business Great group of coworkers

Cons

Very disorganized support team All previous perks taken away post-acquisition Great group of products-can't seem to get anything installed Once a contract is out of your hands the customer experience goes downhill No concern over employees or customers. Everything is bottom-line driven. Weekly system outages from email to databases and critical applications. Not enough support coverage to run effective appointments. VERY high turnover-It is unreal. Communication from the CEO is very sparse. The way they implemented mass layoffs was very unprofessional.

1.0
May 14, 2014

Pressure Cooker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, high growth, chance for advancement. There are some very highly skilled people who work at the company.

Cons

Leadership is too centralized. Unreasonable expectations at the upper levels of management. The leadership will overload star players burning them out in a very short time.

Viewing 97 - 99 of 177 Reviews
Related searches: Birch Communications jobs | Birch Communications salaries | Birch Communications benefits | Birch Communications interviews
ReviewsBirch Communications reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.