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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
2.0
Oct 5, 2015

Has Potential but needs structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees are hard working, positive individuals and good potential with some of the newer leadership. There seems to be a recent turn in attitude at leadership levels in welcoming new ideas or bringing back things that worked well in the past with acquired companies like Cbeyond. That is the only reason I am giving them 2 stars instead of 1. Much to still prove.

Cons

Too many acquisitions and not enough time. Leadership views the ability to collapse the workforce of the acquired company or migrating customers into ICE within 90 days as success. The aftermath and what is left unfinished is overwhelming. Employees operate in a constant reactive mode.

3.0
Sep 21, 2015

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Pay is reasonable. Daily challeneges

Cons

Frustrating and negative customers, to many changes at once

Viewing 109 - 111 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.