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      Birch Communications

      Acquired by Fusion Connect

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      Birch Communications reviews

      2.3

      22% would recommend to a friend

      (177 total reviews)

      Tony Tomae

      10% approve of CEO

      19% positive business outlook

      Ratings by demographic groups

      Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      177 reviews
      5.0
      Jun 19, 2015

      Order Entry/Billing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back environment. Job Stability. Great work environment

      Cons

      Not any that I can think of right now.

      4.0
      Jun 4, 2015

      Senior Account Representative

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced environment where you will learn a lot. If you work hard you will make a lot of money and move up very quickly.

      Cons

      This position is hard and to succeed you need to work hard day in and day out. Every position has its challenges and this one is no different. Keep your head down, work hard and you will see the results.

      4.0
      Jun 1, 2015

      Tech Support Tier I

      Tier i tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work environment. Great people, amazing managers to assist and teach you at any given time. They work with you and have Flexible hours. There is ALWAYS room to grow with this job and you can Learn A LOT if you choose too. Benefits are great here as well. They strive to make sure everything works out for you and that you succeed in the company

      Cons

      The Pay isn't the best for what all we do but It is a work in progress. The communications between higher levels and lower levels of tech support are not the best. More Training documentation is needed and more time showing techs how to trouble shoot would be a good thing to do. There are a lot of people who need more time learning and this job is more of a here is what you get and now go. More Training in some areas is definitely needed. If you are not quick on your feet or have good people skills this is not the job for you.

      Viewing 160 - 162 of 177 Reviews
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      ReviewsBirch Communications reviews

      Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.