Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,246 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 126 reviews)); "Great people across the organization" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 62 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews)); "Great benefits and 401K" ((in 41 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 36 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 11 reviews)); "Limited innovation opportunities due to favoritism and internal conflicts" ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,227 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 12, 2021

Opportunity for growth

Fm marketing

Recommend

CEO approval

Business Outlook

Pros

I have been with Birdeye for two years and within these years even though the pandemic I have had countless opportunities to move up in the company. The company cares about its employees! promotions are super attainable. Any concerns you vocalize get addressed. management is amazing! great work-life balance. I always saw myself traveling for work and I voiced that with management and now it is happening :) work from home is optional

Cons

have to be able to keep up with all the fast changes the company goes through.

5.0

Aug 12, 2021

Great Environment to be Apart Of!

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- career building -payout -access to great tools -mentorship -people -incentives -environment - not a lot of bad things I could say

Cons

- angry customers that aren't a fit for our product. -long hours needed to hit your quota.

5.0

Aug 3, 2021

Remote AE Experience

Account executive

Recommend

CEO approval

Business Outlook

Pros

I started with Birdeye 6+ months ago in a remote AE position. From day one, Birdeye provided me with the tools and resources to succeed in my role. The support and guidance I have received from my manager and my teammates thus far have been hands down the best. After 5+ years in my previous role, culture was huge for me when making a career change. So far, Birdeye has completely exceeded my expectations in this category. I am very grateful to work with a team that is not only hardworking but also encourages and celebrates your successes alongside you. I look forward to continuing my personal and professional growth with the support of Birdeye.

Cons

Internal growing pains - completely natural in this stage. Other than that, leadership addresses constructive feedback monthly. Giving us transparency about the overall direction of the company.

Viewing 298 - 300 of 1,227 Reviews

Jobs at Birdeye

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Birdeye

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