Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,225 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Nov 22, 2017

      BirdEye needs drastic changes fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are amazing and the product at one point showed signs of taking over the industry.

      Cons

      There is no vertical movement. They do not reward good people so don't expect to come here, work hard and be recognized or rewarded for your hard work. Also, if you don't like process or things that are happening, just wait two weeks, management changes their mind on a whim.

      avatar
      Birdeye Response
      8y
      Thank you for providing feedback. We are going through growing pains, which sometimes happens when you are growing at 100%+ per year. Employee happiness is a big priority and we're actively addressing some of the points you mention — we recently rolled out career path for SMB sales (now working on other segments) and added benefits (50% dependent care coverage, 401k match starting Jan 1). Will certainly do more to create opportunities for top performers like yourself. Feel free to reach out to your manager or HR, so we can address your specific situation. All the best. Dave DeMink VP Sales
      1.0
      Oct 27, 2024

      Company is at an all time low

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had a short period in 2022 where it was a promising place to work -- Those days are long gone.

      Cons

      Since 2022 peak, C-Level executives figured it's too expensive to care about employee satisfaction. It has been leaked that the CEO's theory to running a successful company is to create "friction" between teams. Here is the layout of what to experience as an AE: 1. SDR's set meetings for you. SDR's aren't trained to actually qualify the lead. Just to confirm they have a pulse. 2. Then you, as an AE, are expected to close 30% of those "hot" leads. Maybe you do manage to get a good conversion rate and close. 3. Then you're responsible for keeping the customer happy through the onboarding process (or else you get a clawback) where onboarding is trying their best to weed out the less ideal customers so we can technically keep our net retention rates up. 4. You realize you lose all motivation. And there is also, 0 career progression at this company.

      Viewing 52 - 54 of 1,225 Reviews
      Related searches: Birdeye jobs | Birdeye salaries | Birdeye benefits | Birdeye interviews
      ReviewsBirdeye reviews

      Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.