Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, that’s it!

Cons

Pay, managers that don’t teach you anything or know how to manage. It’s a numbers game, they are only focus on calls and emails, my manager was one of the worst and really has no clue about the business!

2.0
Aug 8, 2023

Please read

Recommend
CEO approval
Business Outlook

Pros

Virtual work. I really loved my team.

Cons

During my time with the Small Business Team, I felt like a cog in the machine. And if the company posts a bad month and you're the new person, they will toss you out without hesitation. When I started, they were in a big push to hire a bunch of new employees, but then they had a bad month and all those new employees were told they had to make at least 80 percent of their goal by the end of the month or they were out. Which is exactly what they did to a lot of good people.

4.0
Apr 5, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The people and the clients are what make Birdeye awesome! We truly have great tools and so much support. I love the collaboration between teams and all of our partnerships. I feel fulfilled in my role every day and actually look forward to coming in to work.

Cons

work/life balance. The expectation is to be available at all hours, rarely get a lunch break, work over 40 hours a week, and don't get paid overtime. Monthly quotas also hinder your ability to take time off.

Viewing 73 - 75 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.