Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "Great people to work with" ((in 68 reviews)); "So happy I joined a great org and team!" ((in 56 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 42 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 35 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 11 reviews)); "Limited innovation opportunities due to favoritism and internal conflicts" ((in 5 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Oct 29, 2016

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The ability to work remotely is the only pro that I can offer about the company. The accounts I serviced from the beginning quickly showed improvement.

Cons

The whole company. They are not honest and deceive you. You are treated as an employee with no benefits. They hire you as a contract position but dictate the hours you work and how the work is performed. The lack of communication causes great distress in which you have no control of. Other managers lack in care and dedication areas passed from person to person when accounts are not handled as expected.

1.0

Aug 5, 2025

Revolving Door of Employees with Toxic C-Suite

Account executive

Recommend

CEO approval

Business Outlook

Pros

Remote is all I can think of

Cons

Changes made daily. Use employees as ginny pigs for tests they have no idea about or what to expect. This impacts our money and livelihood but they could careless. All managers, directors and VPs just do what the C-Suite tells them who have never been in sales a day in their life. When their ideas fail, they blame it on us and change direction the following week just to put another failed idea in place. Everyone is quitting or looking for a new job. Some of my teammates have other jobs and are just waiting to be fired. They continue being here and getting paid so seems no one really cares. This place is a joke from top down.Everyone running around having no clue what to do or what they are doing its scary.

1.0

Oct 13, 2024

Toxicity is their culture

Account executive

Recommend

CEO approval

Business Outlook

Pros

If you like having to ask permission to use the bathroom; this is the place for you. This was the worst job in my professional career.

Cons

Most micromanaged sales environment I’ve ever seen. You will have to sit in meetings waiting for your turn to be berated.

Viewing 70 - 72 of 1,225 Reviews

Jobs at Birdeye

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Channel Partner Success Manager

Birdeye

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Customer Success Manager

Revolving Door of Employees with Toxic C-Suite

Toxicity is their culture

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