Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The team has been incredibly supportive and is genuinely interested in your success. Birdeye provides a vital service for businesses and has many different facets you need to learn. The training, communication, and support system have been top-notch, so I feel comfortable speaking to clients about the best ways they can use the platform.

Cons

You will struggle if you tend to fly by the seat of your pants or don't have an excellent organizational structure. To-do lists will be your best friend so you don't get overwhelmed.

1.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

The base salary is good.

Cons

Channel team management is the worst you will ever see. They send the hot leads to 2 members of each team only and in secret as almost all sales come inbound only. You spend endless amounts of time in forecasting calls instead of selling.

4.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great place to work, inclusive and respectful collaborating with other teams for lunch n learn sessions for learning and growing as a professional

Cons

annual review no bonus at all

Viewing 772 - 774 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.