Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

You are surrounded by people to learn from, you are given all the tools to be successful. They really invest in you! You just have to hustle! If you have grit you will make ALOT of money.

Cons

I really can't think of any. If I did have some, I've been able to voice them and we try to find a solution.

1.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

-The product really is the best in the ORM space -Senior leadership willing to help for bigger deals

Cons

-Big reason why I joined Birdeye was one of their values -- "Family Spirit." Unfortunately, I found the culture here to be nearly the complete opposite. I felt like more of an army grunt reporting to a lieutenant than I did as a part of a family -In all of my years as an Account Executive, I've never been more micro-managed than I was here. Deals were taken over by leadership and every email sent to prospects needed to be checked by management -When minor mistakes were made, the response from management was typically belittling you as an AE rather than coaching

3.0
May 19, 2021

Good working environment

Recommend
CEO approval
Business Outlook

Pros

A lot of politics in the company But there are some good teams

Cons

Bad salary hikes and no salary slabs

Viewing 877 - 879 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.