Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 14, 2021

Directionless.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The platform has a ton of capabilities and has the potential to evolve over time - People are supportive and welcoming, bringing in positive and motivating energy even in a remote setting - The company tries their best to promote and maintain a sense of workplace culture - The team is helpful and sets everyone up for success (even when things are constantly changing) - Work/life balance in that you rarely work late nights or weekends - Fast-paced environment where adaptability is key

Cons

- The idea of “collaboration” is a thinly-veiled illusion bordering on micro-management - Management resorts to condescending comments and/or aggressive behavior rather than providing real leadership or helpful feedback - Negative attitude from management takes a toll on team morale, and management does not make an effort to cultivate a healthy atmosphere - Team is afraid to speak up and would rather internalize or appease management’s actions (probably for fear of losing their jobs) - No input/contribution on company innovation unless you have seniority or are favored by leadership - No career advancement or growth due to said favoritism - Productivity culture reigns supreme: if you’re not busy, you’re underperforming - Company does not have a clear vision of its own identity - Salary is not competitive and is below market-value for the industry - Team has limited resources to succeed - No diversity in the company's hiring practices

5.0
May 11, 2021

Headed for hypergrowth!

Recommend
CEO approval
Business Outlook

Pros

Birdeye is an innovative company that is blazing the trail in experience marketing. We are truly able to deliver substantial results and growth for our clients which makes it easy to communicate our value prop.

Cons

Some growing pains that come with moving from startup to growth mode, but processes are being created accordingly. We are learning and adapting day by day!

5.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

- Amazing team support - Most down to earth Management I have ever worked with. - Very Flexible - Great company culture

Cons

I haven't come across any so far.

Viewing 880 - 882 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.