Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 27, 2021

Amazing place to work

Recommend
CEO approval
Business Outlook

Pros

People managers are great Lots of opportunities to learn and grow Great product and quick innovation and updates from Product/ Engineering team

Cons

Nothing that I can think of

2.0
Apr 27, 2021

Growing pains...

Recommend
CEO approval
Business Outlook

Pros

-independent work culture (if you're into that) - option to work remotely - earning potential

Cons

- cross-department communication is poor (i.e. marketing & sales). leads are poorly distributed and there is hardly ever communication around lead-gen events - account distribution is fragmented - the revenue ops team does not give out very qualified or workable accounts to target. you must find your own in order to stay busy and build a decent pipeline - support from leadership needs improvement. getting 1:1 time with your manager if few and far between as they wear multiple hats. - too results oriented. high pressure to perform and lacking of that results in threats of discipline - independent work culture. there feels like there is no "team" and rather it's all about you. makes sense as you are an individual contributor but there is hardly any team building or sharing of best practices. Working remote with COVID is a factor to this

5.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Be inspired. Challenge yourself. Help great ideas take flight. Birdeye's shared values are what get me fired up every day including Customer Happiness, Innovation, World-Class and Family Spirit. Perks include virtual happy hours, learning and development, competitive benefits package, stock options, 401k plan, unlimited PTO, and monthly All Hands meeting.

Cons

None I can think of right now.

Viewing 889 - 891 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.