Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 25, 2021

A Great Company Before COVID

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with

Cons

Upper management makes it hard on employees due to constant shifts in the sales org.

5.0
Jan 25, 2021

Customer centric

Recommend
CEO approval
Business Outlook

Pros

Birdeye always focuses on delivering the best to its customers.

Cons

You need to be a customer focused and work-alcoholic to deliver your best at Birdeye.

avatar
Birdeye Response
5y
We are very proud of our customer focus. As passionate as we are about our customers we are equally passionate about ensuring all our team members are empowered to do their very best and acknowledged for their contributions to our mission. - Walt Weisner, Chief Customer Officer
2.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, if that's what you're in to

Cons

Poor management, constantly changing titles and teams. Product is not a necessary expense for businesses

avatar
Birdeye Response
5y
Thank you for your feedback. It is unfortunate that you didn't have a positive experience in your time at Birdeye. We take all input seriously and wish you the best in your future endeavors. - Mark Hartley, VP, Enterprise Sales
Viewing 916 - 918 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.