Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 119 reviews)); "Great people to work with" ((in 68 reviews)); "So happy I joined a great org and team!" ((in 63 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 47 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 39 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 15 reviews)); "PTO is accrued, unlike anywhere else I've worked, which is tough as it's just a couple hours a pay period." ((in 5 reviews)); "Office commute is difficult a bit" ((in 4 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jan 16, 2021

Great place to work

Online marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good team culture at the work place

Cons

sometimes un-anounced work usually came

Birdeye Response

5y

Thank you for your feedback and I'm glad you found value in the culture we're building! The workload is definitely higher than your average 9-5 and we strive to set clear goals and priorities to focus on the right things, but we can always do more. I appreciate you taking the time to let us know what we can be doing to improve! - Travis Bickham, VP of Marketing

1.0

Jan 12, 2021

Keep Seacrhing

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Great coworkers who are always willing to help

Cons

Management (or lack there of) has no idea of what they are doing. This company is the blind leading the blind. Trust the honest reviews and look for employment elsewhere.

Birdeye Response

5y

Thank you for taking the time to provide your feedback. We value our employee's feedback, I hope you will take the time to fill out your survey that we send through monthly so I can better understand what is causing you to feel negatively towards birdeye. We are super excited for the new year, and all the opportunities at birdeye. Having just completed SKO the team seems fired up and ready to crush quota. - Sarah Bennett, VP of MM Sales

2.0

Dec 8, 2020

All over the place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team members, everyone wants to the right thing

Cons

Competing priorities, listens to the longest tenured employees, not necessarily those who's area of expertise it is, drive burn out in employees

Birdeye Response

5y

Thank you for your feedback. Agreed there is always a balance to strike between fresh thinking and the experience long-time employees bring to the table. We're trying to get better every day at this (and everything else!). We appreciate the time you put in at Birdeye and wish you the best in your future endeavors! - Travis Bickham, VP of Marketing

Viewing 919 - 921 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

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Reviews by job title

Great place to work

Keep Seacrhing

All over the place

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