Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 25, 2021

A Great Company Before COVID

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with

Cons

Upper management makes it hard on employees due to constant shifts in the sales org.

5.0
Jul 2, 2020
Recommend
CEO approval
Business Outlook

Pros

There are many Pros- 1.) I have experienced a true willingness to serve our clients 2.) Strong female leadership 3.) Support from all channels of leadership from direct manager to cofounder of the company 4.) Open to new ideas and suggestions 5.) A family connection 6.) Consistent new developments/releases in the product 7.) Dedication to training and promoting employees 8.) Teamwork and support from across channels- Sales, Customer Success 9.) Investing in upgrading tools needed to complete work 10.) Flexible work schedule and trust that you can complete your expected workload

Cons

I have not experienced many cons: 1.)This is a company that is still growing and developing protocols, so if you do not like trying and adjusting- may not be the best fit. I love it because I can add my experience and ideas and help develop what I think is the best fit. 2.)You will be busy! In the Implementation role especially, you will be managing many projects at once and will be expected to show results. Again, this is something that I enjoy- the day goes by quickly, I feel that I accomplished a lot each day, leadership praises/congratulates you for your hard work!

5.0
Dec 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to work! The leadership team is focused on not only our product, but creating a cool culture. There are a ton of interesting problems to solve and places to impact the business with endless opportunities for growth. Our teams are close and there's truly an open door policy, even to our Execs. If you want to have a voice that counts, this is the place for you. Free lunches, stocked kitchens, team outings, fantastic benefits!

Cons

BirdEye is not for the weak hearted, we work hard and like being a part any startup, there are times you're pushed to your limits. If you like clearly defined processes, it's not the right fit. We move fast and it's expected that every employee can too! (P.S. It's worth it)

Viewing 94 - 96 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.