Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 117 reviews)); "Great people to work with" ((in 65 reviews)); "So happy I joined a great org and team!" ((in 62 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 45 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 12 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 4 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,225 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jun 28, 2019

Positive Environment, Great Product, Growing Company

Major accounts executive

Recommend

CEO approval

Business Outlook

Pros

Wonderful group of people with driven, positive mindsets. and everyone supports each other. The company truly cares about their customers and offers a great product that every business needs. The perfect recipe for success! Catered lunches every Friday AND we had bring your dog to work day last week - can't get any better than that!

Cons

I don't like my commute but it's worth the drive!

3.0

Jun 27, 2019

3 stars only for my initial times!

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

I liked the product. The people I worked with onshore were good too. Fast paced.

Cons

Lately, There has been some dirty politics going on, that takes away all the energy and good reasons to come and work. Politics is everywhere but considering it is a startup, you would not feel like you are learning or growing in any way. Management here in this section has changed for the worse. The best part they know, they can get away with almost anything in the name of numbers and what on. Culture &values 4 stars - because HR :)

Birdeye Response

6y

Thank you for your feedback! There are indeed some pains of a fast-paced startup and it’s not easy to continue being the #1 company in reputation management. We recently made some changes in our team structure to drive our core cultural value of Employee happiness and Family spirit. We want all of our team members to remain happy and engaged. Please feel free to connect with me anytime to discuss ideas on ways the team can improve.

5.0

Jun 27, 2019

Lively and engaging culture

Account executive

Recommend

CEO approval

Business Outlook

Pros

- smart and friendly people - interesting product and value - ample opportunity to grow - personal goals and clear direction - flexibility to work remote is awesome - key job-critical tools are all in the cloud, meaning I can work from different computers if necessary, which makes the work-remote perk even more reliable

Cons

we are lately getting more serious with sales training and sales enablement which will go a long way.

Viewing 1000 - 1002 of 1,225 Reviews

Jobs at Birdeye

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

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Reviews by job title

Positive Environment, Great Product, Growing Company

3 stars only for my initial times!

Lively and engaging culture

Jobs at Birdeye

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